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Vet Receptionist / Customer Service Rep (CSR)

House Paws Animal Hospital Round Hill Round Hill, VA, USA

House Paws of Round Hill, Virginia is currently hiring for a motivated Vet Receptionist / Customer Service Rep CSR to warmly greet and efficiently assist all our clients. This front desk position works full-time and earns a competitive wage of $12 - $15/hour, depending on experience. We are local industry leaders and believe that hard work can also be fun.

In addition to great pay and our friendly culture, we offer our Vet Receptionists / Customer Service Reps (CSR) the following benefits and perks:

  • A flexible schedule
  • 6 paid holidays per year
  • 1 week of paid time off (PTO)
  • Discounted pet supplements
  • Pet food programs
  • Labs & various veterinary services

We also offer health, dental, and vision insurance!

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

OUR IDEAL VET RECEPTIONIST / CUSTOMER SERVICE REP (CSR)

  • Sociable - loves interacting with others
  • Positive - always optimistic to provide positivity in every situation
  • Passionate - about animals
  • Motivated - to continuously tackle tasks
  • Organized - for orderly, precise, and efficient work

If these ideal front desk traits describe you, please continue reading!

ABOUT HOUSE PAWS

Established in 1994 by Leah R. Knode VMD, our veterinary hospital provides in-home veterinary care to supply veterinary alternatives for pets and their owners who stress when going to the vet. Twenty years later, multiple locations opened across Northern Virginia to provide the same calm, fear-free, stress-free experience to veterinary hospital clients. Our philosophy ensures a healthy and long-lasting wellness solution where pet companions are treated with the best possible medical care - no matter their age! Continuing quality of life and happiness is the ultimate goal with every case. We care about our clients and their pet companions and want the best possible care for them, which is why we are determined to serve all of Northern Virginia with compassionate and gentle veterinary services that clients can count on.

Our empathetic and quality veterinary services cannot be accomplished without our immaculate, tender-hearted team. We are a family unit that provides exceptional care together. Our staff enjoys the flexibility of half-day Fridays and no weekend work and are excited that we offer discounted services for their own pet companions.

REQUIREMENTS OF A VET RECEPTIONIST / CUSTOMER SERVICE REP (CSR)

As a Vet Receptionist / Customer Service Rep (CSR), you are our clients' first contact when calling or visiting our office so you present a friendly and professional image and create a great impression! You answer telephones, warmly greets clients, handle payment transactions, update client financial records, and prepare patient files. Leveraging your patience and customer service skills, you diffuse negative client situations and foster client bonding through answering their questions and properly informing them. You enjoy building relationships and becoming closer with our clients and their pets! As needed, you clean the front desk office space, perform data entry, and handle client correspondence such as procedure reminders, thank you cards, or welcome cards. Your front desk efforts help our company thrive and succeed!

  • Experience with basic office functions in a busy office environment
  • High school diploma or equivalent
  • Customer service background
  • Computer proficiency and comfortable with Microsoft Word and communication tools such as Instant Messenger and email
  • Typing and keyboarding skills

A college education is preferred, but not required. Also, we will train in veterinary-specific knowledge that is required for the position! Are you dedicated and career-oriented? Do you work well with others? Can you be flexible and adaptable? Are you detail-oriented and organized? Do you have a friendly demeanor? If yes, give us the chance to review your information.

ARE YOU READY?

If you are excited about this front desk opportunity, don't delay. Apply today!

Location: 20141



Job Posted by ApplicantPro