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Posted on


$15 Hourly

Benefits Offered

401K, Dental, Life, Medical, Vision

Employment Type


$15/hour starting wage with a merit increase at 90 days


Under the supervision of the Warranty Manager / Team Lead, individual will process warranty service claims to multiple vendors and other administrative duties in the Service department. Hours are 9:30am to 6:00pm, however, hours can be flexible if necessary.

Duties and Responsibilities:

· Dispatch service technicians

· Take inbound service calls via telephone, email, fax from customers

· Subcontract service jobs to subagent

· Create and maintain good working relationships with vendors and other business partners to facilitate warranty and service related tasks

· Research inventory and enter sales orders via Mas500 computer system

· Assist in the expansion of national subagent network

· Communicate via telephone, email, fax to vendors, customers and peers

· Utilize and create reports via Microsoft Excel

· File web-based and paper warranty claims

· Assist with Special projects as assigned by supervisor


· High school diploma or GED required.

· Experience with Microsoft Productions: outlook, excel, word

· Good written and verbal communication skills

· Organized

· Results driven

· Must be 18 and pass a background check and drug screen

This job description is intended as a summary of the primary responsibilities of and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.

Company Benefits

· No mandatory overtime or weekends

· Smoking area on premises

· 3 Paid Personal/Sick days after 3 months

o Can be taken in 2 hour increments

· 5 Paid Vacation days after 6 months

o Can be taken in 4 hour increments

· 9 Paid Holidays at day 1

· Open market breakroom

o Free coffee and ice tea

· Food trucks in summer

· Indoor caterers in winter

· Purchase replacement parts at company cost for household appliances

· Affordable dental and medical insurance; free vision insurance with medical; Free LiveHealth with medical

· 401k after one year with a company match

· Monthly Wellness program

· Monthly employee appreciation events

· $30/month towards gym membership at any gym

Company address: 5130 Executive Blvd

Posted date: 4 days ago

View all Jobs at Heritage Foodservice Group, INC