Posted on

Digital Concierge Associates/Receptionist

Gramophone in Columbia, MD 21045 USA


$11 to $13 Hourly

Benefits Offered

Medical, Dental, 401K, Vision, Life

Employment Type


Last online 5 days ago

Gramophone, LTD is seeking two exceptional candidates that will join our team at our state of the art showrooms in Timonium or Columbia, MD.
The Digital Concierge will be the first level of contact for our in person customers, or for those that call. You will warmly welcome all of our customers and guests to our pleasant and appealing showroom and offer them a tour of our various audio and video displays while providing a general overview of all of our services and products that entail the Gramophone experience. After the introduction, you will introduce them to our Sales Professionals who will assist them from that point forward.
Other general duties will include assisting the Sales staff in Customer contact with appointments, reminders and follow up to ensure Customer satisfaction at all levels. Other general office duties such as assisting with mail, filing, copying and special event activities may also be required.

*High School Diploma
*Two years of Customer service experience, office setting preferred
*Excellent communication and organizational skills
*Professional and friendly demeanor

Full-time position with hours of 9:30 am to 5:30 pm, M-F (w/some flexibility of hours)
Full Company benefits including Health, Dental, Vision, 401k and other.

Gramophone is a privately held, family-owned company with more than 65 employees, many of whom have been with the company for over a decade. Today, we provide the highest quality home audio and video equipment, as well as expert design and custom installation services. We offer expert sales, design & installation in both new construction & existing residences.
Gramophone is one of the nation's most respected & preeminent installers of home theaters, media rooms, custom whole-house AV systems, smart home automation & control systems, telecommunication and networking systems for homes and businesses.


About Gramophone:

We specialize in custom home entertainment technology that will simply make the way you live better than you ever imagined possible. Gramophone offers a variety of tech products and gadgets: from digital media systems (like music systems to media servers) and the best HDTVs, speakers, and home automation systems to home theaters and media rooms, lighting and shading control, electrical services, and design build work. See our website at for a more in-depth look at who we are and what we do.

Company address: 8880 MCGAW ROAD Columbia, MD 21045

Other applicants: 20+

20+ other people applied to this job.

Posted date: 8 days ago

View all Jobs at Gramophone

Apply Now

By checking this box & applying, I agree to SMS Terms and to receive notifications at the phone number above.
Attach Resume: or enter text