The manager of information technology is responsible for overseeing the organization’s Information Technology systems to enable the company to meet all of its business objectives
Provide input to the strategic direction of IT, directly influencing the business direction in new and existing products and systems as well as upcoming integration efforts with new acquisitions.
Participate in the development of the strategic information technology plan, processes and solutions.
Develop IT business plans and budget plans that support both the long-term and the short-term objectives of the company.
Maintain project controls that accurately reflect completed work against project plans, schedules and budgets, and ensure user/management involvement at appropriate milestones.
Direct the development and reporting of performance metrics and direct actions to continuously improve managing the business of IT.
Manage online customer operations
Apply ITIL processes to online operations to improve performance, reduce costs, and exceed the companies strategic objectives
Prepare/review budgets for business plans ensuring that maximum value is provided to the company.
Manage vendor relationships and budgets.
Operate areas of responsibility within approved budgets and staffing levels. Prepare management reports.
Effectively liaise with direct reports.
Develop a strong working knowledge of clients’ and users’ businesses.
Ensure that projects meet clients’ and users’ business needs and expectations of quality.
Maintain direct communication with senior and middle management.
Communicate with the customer and IT management by producing monthly status reports that illustrate project progress against plans/budgets.
Lead presentations to senior management across the company to keep them informed of the financial status of IT initiatives and projects, performance against planned objectives, and future strategic directions and associated impact on expenses.
Evaluate external advancements in the IT industry to improve customer/user satisfaction, reduce operating expenses and maximize revenues.
EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS:
Bachelor’s degree in computer science, systems analysis or a related study, or equivalent experience
10 + years of experience
3 + years of running 24x7 online operations
Experience working in a telemedicine, telehealth or healthcare environment preferred
Experience with AZURE, AWS and other cloud providers
Exposure to multiple, diverse technologies and processing environments
Knowledge of business process re-engineering principles and processes
GlobalMed designs and creates a wide range of systems, solutions and software that enables evidence-based telemedicine. Remote healthcare practitioners can capture and transmit medical data to share with peers and medical specialists across town or around the globe. GlobalMed solutions are deployed in more than 55 countries around the world. Partnering with leading medical groups, healthcare enterprises and government agencies has led to the company’s unparalleled expertise in designing sustainable, integrated connected health programs that deliver best-in-class patient care. GlobalMed is transforming healthcare globallyTM by reducing healthcare costs, increasing healthcare access and most importantly, saving lives. GlobalMed's full spectrum of healthcare solutions cover acute, chronic and well-being healthcare needs.