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Supervisor
Supervisors have the responsibility for maintaining safety policies, procedures and working conditions, which affect the employee on the job. Supervisors are responsible for the immediate work environment as well as the actions of all persons who report to them. Supervisors must communicate all safety policies and procedures within their operation. Supervisors must report to work on a regular and timely basis; report directly to Manager on duty. Performs all functions of an agent as needed. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies (safety toe shoes, shaving, uniform cleanliness, and jewelry). Conduct and/or assist in shift briefings, conduct lead meetings once a week to review changes, problems, or upcoming events; schedule and conduct safety meetings once a month; complete monthly fire extinguisher inspection reports; schedule and conduct foreign object debris (FOD) meetings once a month. Audit paperwork including (but not limited to) lavatory log, de-ice log, aeronautical communications log; daily shift paperwork such as shift report, GSE checklist, and cabin service cleaning report for compliance and forwarded to management. Complete personnel evaluations and participate and/or conduct disciplinary measures including counseling is documented according to company policy. Coordinates training with station trainer and/or manager; review manpower needs for schedule changes or overtime and assign vacant shifts to new hires based on operational demands. Assist manager in devising action plans for problem areas such as bag deals, aircraft damage, GSE damage, FOD, and complaints; ensure appropriate revisions are placed into appropriate manuals; assign special projects to team members to ensure a safe, efficient operation. Escort various auditing agencies in absence of management and coordinate proper handling OJI’s including medical attention and corporate reporting. Liase with Postal Service including monthly facility visits and implement course of action for any resulting concerns; attend airport forums in absence of management (Tenant Meetings, FOD Committees, Airport Safety Committees). Review time off requests, conducts GSE inspections, and ensure EPA compliance. Completes cabin service order and forwards to management; updates dash and freight airway bills during hours that cargo is closed. Delegate housekeeping duties (such as cleaning of break room, cabin service rooms, operations, ballast areas and equipment) and ensuring completion. Able to work as a team or work independently without direct supervision.

Must have a valid driver’s license.

Lead Agents
Lead positions assist in communicating policies and procedures within their operation. Lead agents assist with directing and coordinating activities to provide a safe environment for employees while maintaining fast and efficient services. Lead agents must report to work on a regular and timely basis; report directly to the supervisor and/or manager on duty. Performs all functions of ramp agent, as needed. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies (safety toe shoes, shaving, uniform cleanliness, and jewelry). Works in conjunction with ramp team and remains within the footprint of each assigned flight to oversee the safe and timely operation. Delegate daily flight responsibilities among ramp team members and assign all team members with copies of each flight load message and ramp work sheet. Conduct and/or assist with shift briefings and/or pre- arrival/departure briefings for each flight; ensure ramp set up and preparation is performed and obstacle clearance zones are clear; perform walk around inspection for each flight after arrival and before departure. Ensure proper positioning of wingtip/engine inlet cones and proper chocking of the aircraft. Ensure gate checks and security bags are cleared and loaded accordingly and ensure aircraft is loaded in accordance with operations instruction. Ensure working headsets are on hand for each flight as well as day/night wands and all employees are wearing safety vests while assisting with aircraft movement. Ensure foreign object debris walks are performed accordingly and found on arrival damage is reported to appropriate departments heads within first 10 minutes of arrival. Complete flight paperwork including (but not limited to) lavatory log, de-ice log, and daily shift paperwork such as shift report, GSE checklist, and cabin service cleaning report. Report bin load discrepancies or any deviation from the planned load to operations. Ensure proper handling and loading of bags, live animals, and special cargo; ensure freight, mail, cargo, and baggage is received and delivered in a timely manner; obtain last bag clearance from bag room for each assigned flight. Coordinate the release of cargo shipments and any special requests from the flight crew, gate agents, or any other customer service entity as needed. Complete pre-operative inspections on GSE at the beginning of each shift and ensure tow bar inspection is conducted prior to pushback. Delegate job duties as required and ensure completion. Able to work as a team or work independently without direct supervision.

Must have a valid driver’s license.

Ramp Agents
Ramp positions encompass external servicing of aircraft below the wing, including (but not limited to) loading and unloading baggage and/or cargo on and off aircraft, verifying destinations, and basic maintenance of equipment. Ramp agents must report to work on a regular and timely basis. Must be able to pull, push, and lift baggage and/or cargo onto or from a conveyer belt. Able to load and unload baggage and/or cargo weighing up to 100 lbs. unassisted. Push, pull, and position loaded containers into and out of aircraft and in staging area. Must be able to move freely, reach, bend, and twist in confined spaces. Able to operate standard transmission vehicles to transport baggage and/or cargo to and from aircraft or other designated locations while towing carts, dollies, or combination of both. Operate vehicles which includes hearing in areas congested with aircraft, moving and stationary vehicles and equipment as well as position vehicle up to aircraft. Engage in aircraft push-out and/or towing functions by driving or providing a guide function; communicate with cockpit via hearing, voice and hand signals. Provide aircraft servicing functions including lifting and moving hoses and/or cables for potable water, ground power, lavatory servicing, preconditioned air and air start. Provide cleaning and servicing of aircraft interiors, including cabin and lavatories. De-ice aircraft by lifting and holding nozzle to direct a glycol/water stream at surfaces; remove refuse containers from aircraft; and operate vacuum cleaner and similar mechanized cleaning aids. Must be able to use cognitive skills to check condition, clean, sort, count, salvage, and/or store equipment and assemble kits. Able to work as a team or work independently without direct supervision.

Must have a valid driver’s license. This is a part-time position and the starting pay is $8.25 an hour.


APA Agents
APA positions encompass facilitating airline passenger processing including (but not limited to) check-in, assistance to departure gate, baggage claim area, and common areas of the airport. APA agents may also push wheelchairs and carry personal items of passengers.

Cabin Cleaning Agent
Cabin Cleaning positions encompass the cleaning and servicing of aircraft interiors, including cabin, cockpit, galleys and lavatories. Checking, handling, assembling, removing, and installing passenger service cabin furnishings and supplies according to list specifications and cleaning must be highly detailed and specific to ensure all areas are completely free of dirt, debris, marks, fingerprints, etc.

The starting pay is $7.50 an hour. There are both full-time and part-time positions available. The full-time position hours are below:

Days – starts at 9AM or 10AM until 5:30PM or 7PM
Nights – starts at 7PM, 8PM, or 9PM until last evening flight

Must have valid driver’s license.

These positions require working in a fast paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. To perform the jobs listed above successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Must be at least 18 years of age. Ability to read, fluently speak, and understand the English language. Must possess good communication skills and a friendly, outgoing personality. High School Diploma, GED, or equivalent work experience is required. Must be free of disqualifying crimes and able to pass a pre-employment drug test. Must have reliable transportation and able to work weekends, holidays, and days off.

About GAT Airline Ground Support:

The Company, originally General Aviation Terminal, Inc., was formed as a branch of a fixed-based operation in Mobile, Alabama in 1963 to provide aviation ground support. Since then, the Company has grown into a quality-driven airline service company, developing successful business relationships with major carriers across the United States. The Company provides a broad range of airline support services including ticket counter and gate passenger processing, ramp operations, cabin services, skycap, cargo handling, charter screening, GSE maintenance, janitorial and security screening services in 28 locations nationwide. The Company's management philosophies include a high degree of owner and senior management involvement, innovative safety strategies, positive employee relations as well as focused operational and service responsiveness.

The Company is a WBENC certified Women Owned Business.

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