“At Freedom, our people and culture make the difference for our clients, our community, and our workplace.”
The Bank Teller position is responsible for conducting and processing various types of customer bank transactions. This includes providing prompt, efficient and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer’s banking needs. Part-Time tellers will assist at various branch locations between the hours of 10:00 am - 3:00 pm.
Performs client transactions such as the accepting of deposits and payments, disbursing of cash, issuing of official checks, preparing of currency transaction reports and placing stop payments.
Develops and maintains knowledge of bank products and services
Make a concentrated effort to solve client concerns, issues and problems
Maintains proficiency in digital channel technology and possesses the ability to educate clients
Identifies risk and escalate concerns through proper channels
Completes and passes all required BVS classes on time
Maintains security of cash drawer
Adheres to all bank and regulatory policies and procedures specific to position.
High School Diploma
Minimum six months of cash handling and customer service experience preferred
Strong interpersonal skills with ability to build relationships
Excellent customer service skills
Strong oral and written communication skills
Competence to exercise sound business judgement
Proficient computer skills
Capability to handle multiple tasks with attention to detail
Ability to work independently or as a member of a team
About Freedom Bank of Virginia:
We are a local, full-service bank utilizing an optimized network of sales offices, talented banking professionals, industry expertise and innovative technology to build client relationships throughout the Northern Virginia/DC MSA.