“Busy online marketing agency with lots of flexibility”
We are seeking a part-time, contract Account Manager to join our team. Using a consultative selling approach that keeps the customer's unique needs at the forefront, you will identify, connect with, nurture and sell to good-fit prospects and leads in the small to mid-sized business market.
After the sale, you will maintain an ongoing relationship with clients, resolving questions and offering ongoing solutions and upsells that will drive company revenue while also offering high value for the client.
Build a list of prospects through independent research and investigation
Contact and nurture potential customers and leads via social networking, formal email sequences and phone calls as appropriate
Conduct personalized marketing assessments to define a prospect's pain points, challenges, requirements and opportunities
Create quotes, proposals or change orders, including the estimation of tasks and durations
Present and sell our services to new and existing customers
Reach agreed-upon monthly sales targets
Maintain ongoing relationships with clients after the sale (note that you will not be involved in service delivery or implementation of any solutions, but you will be aware of what the team is delivering)
Address customer inquiries and complaints
Create a library of sales materials to be shared with prospects, leads and existing customers
Conduct quarterly account review calls with current customers to discuss the status of their account, understand and resolve customer concerns, and upsell new products and services
Previous experience in sales and business development
Experience building prospecting lists through independent online research, social networking and other research
Experience working with a CRM, including logging deals, contact history, demographic information, notes and other prospecting activities (experience with Hubspot CRM would be a major plus!)
Familiarity with some or all of the following:
HubSpot's Marketing Suite
Ability to quickly build strong rapport with clients
Ability to recognize unique pain points/problems and to convince clients that we can solve them
Ideally, experience defining packages and rate sheets
Strong negotiation skills
Deadline and detail-oriented
Strong English speaking and writing skills required
Qualified candidate must be comfortable working within a formal sales program and toward quotas
Degree in marketing, sales, business or related field required
Hubspot sales certifications a major plus!
About Flair Interactive Services:
We offer a fun, flexible and fast-paced virtual environment, and our main office is located in Arlington Heights. Candidates who are able to work in the Flair office 2-3 days per week preferred.
Company address:3400 W. Stonegate Blvd., #101 Arlington Heights, IL 60005