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FirstRain is a pioneer and leader in Enterprise Customer Intelligence. Our products discover, analyze and deliver business-critical information, providing Sales, Marketing and Finance professionals with a competitive edge- the industry's most relevant customer and industry information.

The Account Manager (AM) will provide strategic business leadership in assigned key accounts, delivering world class customer satisfaction and driving new business. He/she will build and manage executive relationships, monitor deployment projects, engage the Leadership team, and lead a talented virtual team across FirstRain.

Responsibilities:
  • Partner throughout the customer’s organization to build strategic relationships within the account, generating enthusiasm driving expansion in the account and increasing revenue for our solutions.
  • Solutions-selling at the most strategic level within the account, implementing a broad product and services strategy aligning to senior executive priorities.
  • Leverage relationship-building skills, Key Account Planning, sharing roadmaps, and soliciting feedback, to develop effective plans with top accounts.
Qualifications:
  • Proven experience engaging with senior executives within large enterprise customers.
  • Previous success developing strong relationships with partners and internal stakeholders.
  • Outstanding interpersonal, verbal and written communications, analytical and presentation skills are required.
  • Strategic thinker with proven excellence in Strategic Account planning and delivery, mapping out complex sales cycles across business units.
  • Excellent organization and collaboration skills and a passion for developing best practices within virtual teams.
  • Four (4) years managing sales and/or alliances for large, critically important enterprise technology customers, with a track record of exceeding expectations/quota.
  • 5 years+ experience in corporate sales of software, or services in the Enterprise market segment or an equivalent. Experience in the SaaS, software, Internet, or media industries and experience with Salesforce.com, Oracle, and other CRM solutions.
  • BA or BS degree in computer science, engineering, business, marketing, or related field.
  • The position will be based in FirstRain headquarters in San Mateo, CA, a 30 minute drive south from San Francisco.


About FirstRain, Inc:

The secret is out: every day more and more Fortune 500 companies are arming their Sales and Marketing teams with FirstRain Customer Intelligence. ”Join us now and be part of the customer intelligence revolution!

FirstRain, Inc. is a fast-paced Silicon Valley B2B analytics software company that helps companies find growth by truly understanding the business of their top customers: their priorities, their urgent pain, and their customers. Our customers absolutely love us and we're growing incredibly fast by developing and selling the most valued and advanced enterprise solution of its kind in the market today. We're privately held with strong financial backing, headquartered in San Mateo, CA, with additional offices in New York City and Gurgaon, India. The secret-sauce behind our strategy is to hire amazing people and then to have fun and work hard to build and sell amazing B2B analytics solutions.

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