“We're growing like crazy and need your help. We are disrupting the trillion dollar IT market with smarter international logistics.”
First Global Xpress [FGX] is a rapidly growing international logistics & compliance consulting company; we do things differently. We solve our client’s toughest logistical problems by offering smart, technology-enabled solutions. We help the world’s biggest brands purchase and deploy technology and systems to over 200 countries.
We’re looking for intelligent, motivated, and passionate individuals willing to hustle to develop their careers. Associate Operations Consultants are key members of our operations team, interfacing directly with our clients to understand their international deployment requirements and then build and execute custom logistical solutions. This is an entry-level position that requires a combination of strong communication skills, critical thinking, and detail-oriented project execution.
FGX’s global reach means you will be working with people from every corner of the earth and must be willing to understand the cultures, customs, and business practices unique to each country. A typical day will include fielding questions from our partners in Europe and Asia as well as assisting our clients within the USA and abroad.
Check out our website to learn more about our company: www.fgx.com
Monday through Friday 9am to 6pm with a break for lunch; must have flexibility for working later into the evening over e-mail (as needed).
STARTING SALARY RANGE: $55,000 - $65,000
Interface with prospective & existing clients to build creative logistics & compliance solutions:
Analyze bill of materials to evaluate potential trade compliance concerns
Create and run cost simulations to assist clients in comparing FGX’s services with in-market procurement
Interview international trade partners to understand country-specific import/export permits, documentation requirements and timeline considerations
Deliver your proposed solutions directly to our clients & field any questions/concerns they may have
Execute your solution with our operations team:
Work with our network of airline partners to reserve cargo space
Prepare import/export documents and permit applications
Interface with customs specialists, brokers, and operations team
Provide frequent status updates to the client stakeholders
Monitor deployment status and resolve any issues that may arise
Evaluate the effectiveness of your solution:
Seek client feedback and support the sales team in securing repeat business
Compile best practices from each deployment into blog posts, case studies, and other published content
Work with the director of operations and COO to implement new processes
Previous experience in international logistics is not necessary, we will provide on the job training
Possesses a bachelor’s degree or equivalent
Has 0 - 3 years of experience in a full-time role
Exceptional attention to detail and organization
Excellent computer skills necessary: MS Word, MS Excel, Internet-based systems
Strong analytical, interpersonal, and oral/writing communication skills required
Ability to exercise sound judgment, take responsibility for deadlines, and solve problems on their own
Demonstrate responsiveness, tact, diplomacy, good judgment, and confidentiality in communications with clients & colleagues alike
Ability to work independently and manage own tasks effectively
Opportunities for international & domestic travel as required.
COMPENSATION & BENEFITS:
Salary commensurate with experience. Full medical and dental insurance is available. Bonuses are also available on an annual basis.
Fast-paced, social, and team oriented environment. Position requires frequent and regular computer and phone use. Workplace is a smoke and drug-free environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.
About First Global Xpress:
We are FGX (First Global Xpress), specialists in high-stakes international and domestic shipping. We deliver mission-critical items for IT infrastructure managers, fashion, fragrance industries, and the corporate world at large. We aim to serve any business that prioritizes speed, safety, connectivity and superior customer service.
We knew from the start that direct shipping is a better, safer and more cost-efficient way to send goods internationally. In the 14 years we've been doing business, we've come to understand that the industry needed to be completely reimagined. And we are overhauling the shipping industry by devoting ourselves to two essential pillars: technology and communication. By focusing on state-of-the-art systems and second-to-none communications, we are able to deliver world-class solutions for 21st century expectations.