Sorry, this job was closed 9 months ago.

Inside Technical Sales Representative

Extol of Ohio Inc. in Norwalk, OH, USA


$34,000 to $38,000 Annually

Benefits Offered

Medical, 401K, Life, Dental, Vision

Employment Type


Why Work Here?

“Great environment, great benefits and room for growth!”


We invite ambitious, hard-working individuals to apply for a position serving our customers and developing sales at Extol of Ohio, Inc., located in Norwalk, Ohio. Our applicants would look to solve customer problems, be responsive to customer requests, are service oriented, would bring new ideas, be able to work independently and to work as an efficient part of a team. Known for excellent tolerance in manufacturing and delivery, Extol looks for people who are willing to go above and beyond in order to provide exceptional customer experiences.

In addition to customer focus; mechanical and technical understanding, good people skills with the ability to develop and build relationships by incorporating successful prospecting and closing skills and a proven ability to meet sales goals are desired. Experience in sales or customer service in the construction industry is a plus.


Extol of Ohio has maintained it's nation-wide leadership role in the marketplace in part by recognizing and providing strong personal service for our customers. As we have expanded to supply materials internationally, we have retained a core belief in our people and their ability to accomplish remarkable things when given the opportunity. As a growth company with a solid financial position, we are committed to training and promoting from within and creating opportunities for our employees.


Our inside sales personnel generate revenue by soliciting and obtaining orders; understanding and interpreting technical requirements; providing technical information; developing accounts. Daily activities include a regular schedule of calls out to contact customers, answering phone for orders or to quote item pricing with extension; phone, email and fax contact with customers. Checking inventory and buyouts from vendors to complete orders for non-stock items. Tracking shipments with freight companies.


The training experience includes time on the manufacturing floor to learn our fabrication processes and production items. There is classroom and on-line product training that includes material physical properties, characteristics and applications as provided by sales management and through vendor product training.


The duties and responsibilities of this position include, but are not limited to:

  • Quoting and calculating pricing of prospective job/project bill of materials or order
  • Taking, entering (data entry), pricing and filling sales orders; communicating expected delivery date; buying out of any non-stock items.
  • Developing sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.
  • Closing new accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information.
  • Developing accounts by checking customer's buying history; suggesting related and new items; explaining technical features.
  • Updating job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishing department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.


The following skills and qualifications are required for this position:

  • 18 years of age or over
  • Customer focus; customer service oriented
  • A strong aptitude for sales
  • People skills and relationship building
  • Prospecting and closing skills
  • Technical understanding
  • Problem solver
  • Strong computer, data entry skills and math aptitude
  • Excellent written and oral communication skills
  • Professionalism
  • Motivation for sales and ability to meet sales goals
  • Ability to pass the required drug screen
  • Ability to pass a background check

About Extol of Ohio Inc.:

Extol of Ohio, Inc., since 1985, has long been recognized as the leader in providing fabricated insulation systems for cold and hot process pipe systems to the industrial market around the world. Primarily utilizing cellular, rigid materials, Extol precision manufactured labor saving products supply constant thermal performance plus moisture and corrosion resistance for process piping, fittings, valves, vessels and equipment to reduce facility energy operational expenses. Primary customer base is the insulation distributor and the industrial insulation contractor. Extol fabricates and distributes insulation materials into the following industries and applications: Food, Beverage, Chemical, Pharmaceutical, Ammonia Refrigeration, Refrigerated Warehouses, Cold Storage, Cryogenic, Commercial Chilled Water, Institutional, Refinery, Petrochemical, Steam Heat Distribution, Underground Piping, Direct Burial applications.

Company address: 208 Republic Street, Norwalk, OH 44857

Posted date: 9 months ago

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