“Social events, team-building, professional development and flexible hours; Exosite allows you to thrive both personally and professionally.”
Exosite is a fast growing company, leading the drive to deliver Internet of Things (IoT) solutions to the marketplace. The Customer Success team at Exosite is working vigorously to provide the best IoT Platform and Applications to the market, which requires highly skilled technical individuals who know our platform and products better than anyone who can take this knowledge and share, explain, and show customers and partners how to apply these products in a meaningful way.
The Applications Engineer role is critical for Exosite to fill with someone that can bridge the gap of taking our products and properly explaining their use, creating tutorials with products team, and building example demonstrations. This person should have a love of building software applications and services in addition to creating content for promotion. This role will include working with our internal teams on collaborative experiences that help to co-promote our products and create further engagement and great experiences with Exosite’s software. This role will focus on using Exosite’s technologies, industrial field protocols, and a range of hardware/software to demonstrate and deploy industrial IoT solutions.
Develop a strong understanding of the Exosite product line
Design and develop solutions for customers leveraging Exosite products
Provide status updates to customers on progress for projects and onboarding activities
Create demonstrations of new product features and capabilities
Support Product Management in translating customer needs into product features
Engage in Tier III support for escalated customer issues
Identify customer requirements with potential and existing customers
Communicate with customer technical experts about Exosite product implementation details
Listen to and understand our customers’ particular technical challenges, industry challenges, and contextual implications.
Accompany sales on calls and meetings to act as a technical resource, clarifying the customer's vision, defining and capturing client application requirements.
Other duties as assigned
Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering, or related discipline with 3+ years of software engineering experience
Experience with internet and networking communications protocols
Experience designing and developing web and/or mobile applications or web services
Experience designing and developing systems that integrate data from third-party applications using available APIs a plus
Experience with embedded system design and development is a plus
Experience creating demos, marketing content, and sales collateral is a plus
The ability to thrive in a fast-paced, high-growth technical sales environment and is passionate about technology.
Ability to communicate and support semi-technical or non-technical team members is critical
Experience creating demos, marketing content, and sales collateral
Ability to work in a fast paced environment with evolving priorities
Experience working in a team-oriented, collaborative environment
Excellent written and oral communication skills, comfortable communicating with internal and customer stakeholders
Highly-motivated, self-directed, goal oriented, hard worker, able to multitask and prioritize appropriately.
This position functions in a fast paced entrepreneurial environment. While performing the duties of this job, the employee is usually in an office setting.
While performing the duties of this job, the employee is required to operate a computer and may be requested to lift up to 20 pounds (e.g. computer equipment or office supplies).
About Exosite LLC:
Exosite is a growing, agile, non-bureaucratic, technology focused company looking to add passionate people to our team. The business is focused on providing SaaS products for connecting smart devices & sensors to business systems & people. The company is recognized for its wide range of integration products that let clients store, analyze and access data gathered from the real world. Exosite’s headquarters is in Minneapolis and also has offices in Taiwan and Hungary.
In addition to world-class, cloud-based technologies, Exosite is also building a world-class work environment. The Minneapolis office is located in the historic International Market Square building and fosters a creative, collaborative environment of thought leaders, designers, and makers. Exosite has two offices in Taiwan. One office is located in the capital city of Taipei with a second office in the central city of Taichung.
Company address:275 Market Street, Minneapolis, MN 55405