“Over 850 companies and 100,000 users have turned to eRequester. Be part of our innovative team!”
We are looking for a Technical Writer to produce high-quality documentation that will contribute to the overall success of our product. This position will work closely with development, product management, marketing, and customer support to write and edit content, and produce technical and functional documentation in various formats. We are looking for an organized communicator who works with software and technology and who has a talent for understanding complex business requirements. The ideal candidate is a self-starter, who takes the initiative to seek out the necessary information and will follow through to completion.
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
Write easy-to-understand user manual text, online help, FAQ documents, internal white papers, and developer guides.
Develop user-facing tutorials, video guides, and documentation to improve the customer experience.
Create and maintain an information architecture.
Create a knowledge base including tracking new features and fixes.
Proven working experience in technical writing of software documentation.
Ability to provide attention to detail and deliver high-quality documentation.
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
Ability to rapidly learn and understand software systems.
Excellent organizational, writing and verbal communication skills.
Strong working knowledge of tools required to produce documentation in a variety of formats, such as Adobe FrameMaker, MS Word, MadCap Flare, RoboHelp, PageMaker and Quark, and the ability to select the correct tools for a given project’s needs.
Comfort working with teams across multiple locations.
Basic familiarity with software development processes and web-based applications.
Degree in Computer Science, Engineering or equivalent preferred.
eRequester is a web-based application suite that provides a powerful requisition, PO, invoice automation and expense management tools.
eRequester spend management software delivers flexible workflow automation and features designed to help your organization control spending from core requisitions to purchase orders, expense requisitions, all the way through to AP processes. eRequester is also modular with many features to streamline various purchasing, expense management, supply chain and invoice processing tasks saving valuable time and money.
eRequester enjoys a broad client base consisting of medium to large sized organizations in the public and private sectors, traditional companies venturing into the e-business world, as well as non-profits and fast-growing start-ups.