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Application Specialist

eRequester in Seattle, WA, USA

Compensation

$40,000 Annually

Benefits Offered

Dental, Life, Medical, Vision

Employment Type

Full-Time

Why Work Here?

“Health benefits and Paid Vacation/Sick”

We are seeking an Application Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • A wide variety of customer-facing support services
  • Excellent customer relationships
  • First and second level technical support by email and phone
  • Effectively participate in meetings with clients and staff to resolve technical issues
  • Translate client issues into accurate problem descriptions
  • Assist with quality control for end product and deliverables
  • Accountable for quality assurance of implementations
  • Coordinate actively with project team members
  • Contribute to improving team processes, documentation and procedures
  • Become an expert in eRequester web-based purchasing and related accounting software
  • Substantially contribute to the growth of the company by maintaining excellent client relationships and solid product support

Qualifications:

  • Bachelor's Degree or equivalent experience.
  • At least two years experience as a Technical Support Representative, Tester, Software Developer, or IT Professional
  • Excellent written and verbal communication skills.
  • Superb analysis and critical thinking skills.
  • Must be a team player.
  • Experience working with business software, i.e. ERPs, desired.
  • Knowledge of SQL desired.
  • Familiarity with several of the following is desired: VB, C#, ASP, .Net, JavaScript, HTML and/or XML.
  • Knowledge of testing methodologies and best practices is desired.

About eRequester:

eRequester is a web-based application suite that provides a powerful requisition, PO, invoice automation and expense management tools.

eRequester spend management software delivers flexible workflow automation and features designed to help your organization control spending from core requisitions to purchase orders, expense requisitions, all the way through to AP processes. eRequester is also modular with many features to streamline various purchasing, expense management, supply chain and invoice processing tasks saving valuable time and money.

eRequester enjoys a broad client base consisting of medium to large sized organizations in the public and private sectors, traditional companies venturing into the e-business world, as well as non-profits and fast-growing start-ups.

Company address: 3131 Elliott Ave. Seattle WA 98121

Posted date: 25 days ago

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