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Entry Level - Desktop Specialist (Tier 1)

Enterprise Bank of SC in Ehrhardt, SC, USA

Benefits Offered

401K, Life, Medical

Employment Type

Full-Time

Why Work Here?

“Great benefits, fast-paced positive work environment, and room for growth”

We are seeking a Desktop Specialist to join our team! A Desktop Specialist is a member of the IT support team that provides organization-wide IT support to employees, contractors, and customers. This position serves as the first line of IT support for basic user, hardware, and software issues.

Key areas of responsibility:

  • Diagnose and resolve software and hardware incidents, including operating systems (Windows) and across a range of software applications
  • Assist users and customers with basic IT related incidents, provide basic IT support, and escalate incidents to other support teams where necessary
  • Install and configure new IT equipment
  • Upgrade software and hardware
  • Develop and maintain written procedures and training documents
  • Maintain a first-class level of customer service ensuring that all incidents are handled efficiently and in an appropriate manner
  • Deploy hardware and software which may require some travel to branch office locations
  • Attend training courses as identified and agreed for appropriate development
  • Any other responsibilities related to operations at the Bank

Key requirements:

  • Excellent computer literacy
  • Working knowledge of Microsoft Windows client operating systems and Microsoft Office
  • A highly motivated and enthusiastic team player with strong problem-solving skills
  • Ability to establish priorities, work independently, proceed with objectives, and complete tasks in a timely manner with minimal supervision.
  • Ability to communicate effectively with a wide variety of people in a professional manner: face to face, on the telephone, and in writing
  • Ability to develop and document clear and concise procedures
  • Detail-oriented and highly organized
  • Ability to work extended hours as needed or when called upon
Enterprise Bank of SC

About Enterprise Bank of SC:

Enterprise Bank of SC is a community bank that has been serving the communities for southern South Carolina for almost 100 years. Since 1920, the bank has been committed to high-quality banking that goes above and beyond for families and businesses in our community. The Bank offers the latest products that make banking easier for our customers while preserving the personal touch of a local bank. It's what you expect from a bank that refers to its customers as family. At Enterprise Bank of SC, we aim to be more than our customers expect. The only way we can accomplish our goal of outstanding service is through a team of exceptional employees. Our employees are the key to our continued success.

Enterprise Bank of SC is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class

Company website: https://ebsc.bank

Company address: 13497 Broxton Bridge Road

Posted date: 24 days ago

View all Jobs at Enterprise Bank of SC