“Great benefits, fast-paced positive work environment, and room for growth”
We are seeking an Electronic Products Specialist to become a key member of our team! An Electronic Product Specialist manages the Bank's rapidly expanding collection of electronic products, Internet presence, and electronic communications. The Electronic Product Specialist's mission is to help the Bank achieve high customer adoption of, retention of, and satisfaction with the Bank's electronic products while also maintaining a professional and fresh electronic presence online. This position is based out of the Ehrhardt, SC office, and will require travel to other Enterprise Bank of SC branch and business customer locations as needed.
Key areas of responsibility:
Manage the Bank’s electronic banking products which currently include: ACH Origination, Telephone Banking, Mobile Banking, Online Banking, Bill Pay, Electronic statements, Card Vault mobile application, and Remote Deposit Capture for Business customers
Optimize the usage, adoption, and retention of all electronic products by customers and employees.
Develop, implement, and maintain a social media strategy with Executive Management
Oversee and develop content for the Bank’s social media channels and website.
Travel to all Enterprise Bank of South Carolina locations as needed to train employees and promote products
Travel to Business Customers’ offices to setup and audit electronic products
Develop written procedures and training documents for the Bank’s electronic products
Any other responsibilities related to electronic banking products
Previous experience in marketing and/or public relations
Previous customer service experience and/or experience promoting products
Familiarity with web site and social media management
Ability to effectively market and promote electronic products
Complete tasks in a timely manner with minimal supervision
Excellent verbal and written communication skills
Attention to detail
Ability to support electronic banking products and troubleshoot issues with the products that arise
Ability to develop clear and concise procedures
Proficient with the Microsoft Office suite
About Enterprise Bank of SC:
Enterprise Bank of SC is a community bank that has been serving the communities for southern South Carolina for almost 100 years. Since 1920, the bank has been committed to high-quality banking that goes above and beyond for families and businesses in our community. The Bank offers the latest products that make banking easier for our customers while preserving the personal touch of a local bank. It's what you expect from a bank that refers to its customers as family. At Enterprise Bank of SC, we aim to be more than our customers expect. The only way we can accomplish our goal of outstanding service is through a team of exceptional employees. Our employees are the key to our continued success.
Enterprise Bank of SC is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class