“Awesome team, great room for growth (personal & career wise) and Expansion”
We are seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Scheduling Carbinet installs with company clients.
Search and Coordinate installer for carbinet installation.
Work with Service Technician to complete and close out client service issues
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Previous experience in wood wooks/carbinetry customer service, sales, or other related fields
Ability to build rapport with installers.
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
About EMRIQ INC.:
A Kitchen carbinetry manufacturing company.
We have a team of design team and craftsmen with years of expertise in kitchen interior design. Our evolving goal is dedicated on creating a kitchen that fits lifestyle while also incorporating the most recent developments in kitchen technology and modern kitchen design.