Posted 18 days ago in Customer Service
We are currently seeking candidates to provide exceptional service and support to our Winery Clients. This position functions within our Professional Services department but lives at the intersection of where the Wine and Technology Industries meet.
People who succeed in our environment have unwavering passion for delivering superior customer service, as well as strong analytical and communication skills. They enjoy working with computers, the Internet, and software. They are well organized and able to both multi-task and prioritize in a fast-paced environment. They thoroughly enjoy the dynamics of serving our Clients while understanding the important responsibility of playing on a small but high achieving team. We're looking for individuals with superior time management skills who know how to drive results efficiently and effectively.
Objectives of The Role
Founded in 1998, Cultivate Systems is the premier on-demand technology provider and online data asset management firm used by leading wineries to address the unique business challenges faced by artisan producers. Wineries choose Cultivate to manage numerous facets of their business, including:
The allocation and release of new and existing wine vintages;
eCommerce, wine club, and off-line financial transactions;
Client data and segmentation strategies;
Product inventories, shipping fulfillment, reporting, and more.
Cultivate Systems Napa, CA office boasts a friendly, professional, fast-paced environment that rewards committed, energetic, self-motivated and highly organized contributors with a strong work ethic who excel in small and collaborative team environments. Cultivate is committed to excellence in all aspects of its business, which includes constantly striving to deliver the highest value-added solutions, professional services and outcomes for its clients.