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Customer Service Representative (Manchester, NH 03103)

CRH-Oldcastle in Manchester, NH USA


City:  Manchester
State:  New Hampshire
Postal/Zip Code: 03103


Redimix Companies, Inc., one of New England’s leading concrete suppliers, is part of Oldcastle Materials Northeast Division.  Oldcastle Materials is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving services with 1400 locations nationwide. From coast to coast, Oldcastle Materials delivers quality, dependable results to customers ranging from federal agencies to small construction companies.


Are you searching for a company that will value your experience and appreciate your hard work.  Then jump start your career and join Redimix Companies, Inc. team today!


Customer Service Representative (Manchester, NH):  We are looking for customer-orientated service representative to act as a liaison/ambassador between the customer and the company.  The right candidate will be detail oriented, willing to learn and enjoy working with a team that is dedicated to meeting and exceeding the customer’s needs.  Responsibilities will include but are not limited to; Build sustainable relationships of trust through open and interactive communication with customers, plant personnel, dispatchers, fellow CSR’s and the scheduler and/or Dispatch (Customer Service) Manager. Ability to handle spurts of large call volumes input and schedule/negotiate customer deliveries and communicate with drivers as requested.



·         Prior Customer Service experience preferred

·         Strong phone and active listening skills

·         Ability to problem solve

·         Ability to adapt/respond to different types of customers (personalities)

·         General computer skills with ability and willingness to learn new systems

·         Ability to work hours as needed w/ some overtime (Mon-Fri)

·         Ability to multitask, prioritize and manage time effectively

·         Display professional and courteous attitude when working with both internal and external customers.

·         Team and customer service oriented

·         Participate in educational opportunities internally


What Oldcastle Offers You

  • A culture that values opportunity for growth, development and internal promotion
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs


About Oldcastle

Oldcastle has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the Oldcastle family. Oldcastle operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


Oldcastle is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the Oldcastle family!


Follow Oldcastle Careers on Facebook, Twitter, Google+, Pinterest, WordPress (Career Blog) and LinkedIn!


Redimix Companies, Inc. is an Affirmative Action and Equal Opportunity Employer

EOE / M / F / Vet / Disability 

Redimix Companies, Inc. is part of the Oldcastlecareers™ network.


Posted date: 5 months ago

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