My company currently is seeking an experienced bilingual Customer Service Representatives who have experience working in a high volume call center environment who is looking to take the next step in their career. This would be a part time 25-35 hours per week position.
Managing large amounts of inbound and outbound calls in a timely manner
Provide transit scheduling and routing information
Sell and provide various forms of transit fare media and passes to public.
Compile transit pass data, compute the purchases and reconcile the data
Update written customer information boards to convey current transit information to customers
Take customer complaints about transit service and enter into complaint system.
Assist other transportation staff with special event related duties, special projects, and transit service evaluation functions as needed.
Process applications, issue permits and passes, monitor usage, compile statistical reports and maintain database for a variety of transportation related programs.
Other duties as assigned
Previous experience in a Customer Service role or cash handling experience
Strong phone and verbal communication skills
Ability to multi-task, set priorities and manage time effectively
High school degree
Ability to provide both English to Spanish and Spanish to English interpreting services
About Corporate Job Bank:
ABOUT CORPORATE JOB BANK: With nearly 35 years in the business, Corporate Job Bank is committed to providing valuable opportunities to both organizations and candidates alike. We pride ourselves on our ability to match organizations and people based on values, skills, and opportunities.
We have been ranked as the #1 Staffing Firm by Ranking Arizona for 15 years running earning us the coveted “Platinum Ranking” in our industry.
We are a full service personnel firm providing temporary, temp-to-hire, and direct hire services ranging from the production personnel to the upper levels of management.
We service multiple sectors including: • Government • Manufacturing (Aerospace, Defense, Consumer Goods, Medical, and Regulated Industries.) • Banking and Finance • Mortgage and Loan Servicing • Medical (Private Practice, Specialty and Sub-Specialty, Outpatient Facilities) • Engineering and Information Technology • Healthcare and Medical • Technology • Leadership
Our staff and management team believe in hard work and we conduct our business with professional ethics and integrity!