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Job Title: Help Desk
Job Type: Contract to hire

Location: Pittsburgh, PA

Job Description:

We are looking for a Help Desk candidate to take responsibility for 1st level desktop support, repair and/or installations of PC hardware and software.
In this role, the Desktop Support person will need to familiarize end users on basic software, hardware and operation. Support will be provided to end users via telephone, desk side or remote access support.

Responsibilities:

Will help customer with technical and applications issues

Will be working with internal company personnel and external clients

Perform computer deployments along with configuration of company PC’s and Laptop in a Windows XP, Vista or Windows 7 environment.

Repair PC’s, Laptop and Printers

Replacing hardware and software

Qualifications:

Good communication skills

Excellent customer service

MS Office Suite experience

Certifications in any of the following are a must: A+, MCSE, MCDST

Education:

4 year degree in Technology or an associate degree with 2 years experience

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