JOB TITLE: Engineer IV, Field Services
REPORTS TO: Regional Manager, Field Services
SUMMARY: Install, troubleshoot, operate and configure company products and systems at customer sites. Instructs customer in product usage.
Testing and tuning includes machinery testing, control loop tuning and troubleshooting. Pre-commission activities including system checkout, instrumentation calibration, loop checks, and communication testing. Remote technical support, systems engineering support and troubleshooting. Aftermarket and sales support. Customer management, training and installation/site supervision. Mentorship. Prepare administrative (expenses, reports, etc.)
PEOPLE DEVELOPMENT AND LEADERSHIP: Must be able to anticipate and assess customer-training needs, train in the field and from remote sites to ensure customer operation of equipment in timely, efficient, economical and safe manner.
SITE SPECIFIC: International: Must be eligible and able to obtain work visa or work permit in country/site of field assignment(s); valid international drivers license preferred
Education & Experience: (U.S.) Bachelor's degree in Engineering (B.S.E.) from four-year college or university; or related experience and/or equivalent combination of education and experience
Four plus years of company experience. Knowledge of at least two hardware platforms; experienced with general company applications.
Professionally qualified within country of operation. Must have recent experience in field engineering, technical customer service, training, and installation.
Knowledge & Skills: Bilingual or multilingual preferred. Demonstrated oral and written communication skills. Ability to proficiently use computers and information technology. Knowledge of basic computer hardware and peripherals. Knowledge of Windows, MS Office and company product-related software.
Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, reports, and documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to customers, management and co-workers.
Mathematical Skills: Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
Reasoning Ability: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret a variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Extensive international and domestic travel may be required.While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate to loud.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must have sufficient mobility to enable travel to industrial sites, offices, and facilities.
Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
About Compressor Controls Corporation:
Compressor Controls Corporation (CCC) has specialized in turbomachinery controls for over 35 years. We serve customers in a broad range of industries including oil, gas, chemical, petrochemical, refineries, LNG, pipelines, steel mills, pharmaceutical, machine-building, and power generation facilities. We also construct new turbomachinery controls and retrofit existing equipment.
CCC has solved thousands of complex control problems for every type of application, operating over 8,000 trains around the world, including about 500 steam turbines. CCC is the largest gas turbine retrofitter worldwide with over 1,500 retrofits.
Over the years, Compressor Controls has earned the respect and loyalty of thousands of customers - our customer satisfaction rating is 98% worldwide. We target the root causes of specific problems to maximize production, throughput, and efficiency.
The CCC approach to designing fully integrated controls for the entire turbomachinery train (drivers and driven equipment) guarantees better performance of your turbomachinery, and dramatically improves your bottom line.