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The Community Building Coordinator (CBC) primary role is to oversee, administer and coordinate the on-site impactful programs for youth and adults that create stable homes and inspire families to transform their futures. The CBC works independently and in a team manner in the following strategic areas as a means to help the majority of working families break barriers to achieve family success and focus all programs, partners, and activities in the strategies of: Next Gen Success, Financial Security, and Family Stability. The CBC will work with the Community Programs Management Team in reaching all goals and objectives set for the year, and will be directly supervised by the Resident Services Operations Manager.
Essential Duties and Responsibilities:
- Oversee, coordinate, and provide Next Gen Success programs such as: academic support for students K-12, Study Stars After-School Program, Achiever Program and others as assigned. Ensure that students attend regularly to the mentioned programs with a priority on: students in the Study Stars program using iReady program to increase their reading abilities by 3rd grade and implement the Achievers and other programs as directed in department policies and procedure.
- Outreach, engage, and refer residents to the CHW Financial Security programs to support residents in their goals in the areas of: increasing their income, savings, employment, or establishing/increasing credit score or related topics.
- Work in partnership with Financial Coaches on coordination, outreach and racking the delivery of on-site workshops or classes on Financial Security and align the attendance of the After School Study Star parents to participate in these workshops or classes.
- Outreach, engage, recruit, and retain relationships with CHW adult residents including parents and seniors to increase their Family Stability and Community Engagement thereby creating healthy families and rental communities.
- Works with supervisor and Volunteer and Partnership Manager (VPM) to coordinate, manage, and track existing and new programs and partnerships.
- Shares current and ongoing local resources with the VPM to include in the electronic resource referral system.
- Works closely with the VPM to orient, supervise and retain on-site volunteers.
- Engage residents in the planning, coordination, and implementation of a minimum of 10 Family Nights, 1 annual cluster volunteer appreciation event, 4 Sustainability related gatherings and 1 quarterly event centered on one or more of the following: senior services; health; education; finances; resources; sustainability, etc.
- Works independently and in a team with various CHW depts., and ConAm Staff as well as volunteers, partners, and funders.
- Develop and maintain positive working relationships with ConAm staff and regional team by meeting regularly to plan new resident orientations, monthly resident meetings, and community events and to address any opportunities, challenges, or mutual goals.
- Welcomes new residents by communicating (via phone, email or letter) and scheduling individual or group New Resident Orientations to introduce Community Center programs and schedules.
- Maintain and update the integrity of the Center data in ETO Software for all on-site programs on a daily, weekly, and monthly basis.
- Collects, completes, and shares “Storytelling” form with supervisor on a monthly basis in efforts to capture resident successes.
- Attend and participate in monthly department meetings, quarterly staff meetings, and other meetings as assigned.
- Must be able to work Monday through Friday including one night each week and occasional weekends for field trips and community events. Must be available to open the Community Center between 3pm-7pm, Monday-Thursday for the after school hours.
- Complete administrative duties on-time (Timesheets, P-Cards, E-mail, Data Entry, and other as needed).
- Supervises and consistently adheres to the policies and procedures related to the proper use of equipment, technology, and room usage by residents and volunteers in the Learning Center.
Knowledge, Skills, and Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Knowledge of the Vista communities and understanding or interest in issues of low-income families from psycho-social and economic perspectives such as immigration, domestic violence, and substance abuse issues, parenting related matters, and teen behavior challenges.
- Work with residents to facilitate, engage, and recruit them to the on-site programs in the areas of Next Gen Success, Financial Security, and Family Stability.
- Excellent and effective communication between residents, volunteers, property management, CHW inter-departments, partners, and funders.
- Understanding of Fair Housing and tenant/landlord laws, rules, and regulations a plus.
- Fluency in Spanish/English required.
- Moderate to Expert experience with computers, Email, Microsoft Office (Excel, Word, PowerPoint, Publisher), database systems.
- Valid driver's license and regular availability of an insured vehicle to travel.
- Evidence of ability to work legally in the United States.
Education & Experience:
- Minimum of BA in Education, Liberal Arts, Child Development, Sociology, Criminal Justice, Human Relations, or 4 or more years of experience in related fields.
- Must have experience working with children and adults in similar setting.
- Fluency in Spanish and English.
About Community HousingWorks:
Community HousingWorks (CHW) is a California non-profit organization that has been building and owning affordable apartments that help people and communities move up in the world for nearly 30 years. We are counted among the top 50 affordable housing developers in the nation, with 3,000 affordable apartments statewide serving low income working families, seniors, and homeless and disabled residents. Many CHW employees say, “It’s the best place I’ve ever worked”. Your work will grow our compassionate community of support, so that CHW onsite programs can provide even more residents with powerful tools for next gen success, financial well-being, health and independence. It all starts with a home.