Responsible for the sale of Comcast Commercial Internet, Video, and Voice based services to midsize and large businesses. Works as part of a team to drive sales using an array of prospecting
activities and cultivation of relationships with institutions in designated territories. Designs and delivers live sales presentations to prospective clients, develops relationships with individual businesses and the community, and positions the Comcast brand as key components of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less
Comcast Cable West Division
- Creates and delivers face-to-face sales presentations that demonstrate
knowledge of the latest Comcast products and services. Sells with goals
of exceeding departmental financial and unit targets. Stays abreast of
competitive landscape and emerging technologies to best position Comcast
Business Services in the marketplace.
- Develops sales territory, including cultivation of local partnerships
and organizational affiliations. Actively generates new leads with
targeted businesses through various prospecting activities, including
cold calling, canvassing, customer referrals, and partner relationships.
Actively seeks ways to promote and position the Comcast brand within
- Retains customer base by delivering on the Comcast Credo, ensuring a
superior customer experience. Maintains and builds customer
relationships to drive customer retention; works with internal teams to
ensure operational efficiencies and service levels that meet and exceed
customer expectations through strong customer service orientation with
excellent follow up.
- Maintains accurate and quality sales records and prepares sales and
activity reports, as required.
- Attends out-of-office meetings with customers on a regular basis and
demonstrates excellent verbal and written skills and skill in
presenting, persuading, and negotiating.
- Demonstrates some knowledge of Network Design, MAN technologies &
designs including DSx, OC-x, WDM, Ethernet, Internet Technologies,
Functionality & Services, Voice Network Technologies (including VoIP),
Data Networking Technologies, Functionality & Services (LAN, MAN, WAN,
VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3),
Customer Premise Equipment (voice & data), Business Continuity/Disaster
Recovery concepts and E-rate Contracting Processes and Procedures.
- Consistent exercise of independent judgment and discretion in matters
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Comcast Cable is one of the nation's largest and most innovative video, high-speed Internet and phone providers. With nearly $12 billion in revenue and more than 21,000 employees, Comcast Cable's West Division has a powerful presence in the marketplace. Through its community investment program, Comcast Cares, more than 24,000 Comcast volunteers served communities in this 12-state division in 2012. Comcast ranks #49 on the Fortune 500 list and has a very strong foothold in both distribution and content segments of the entertainment industry. With the acquisition of a controlling stake of NBCUniversal in January 2011, it has created one of the world's largest media and entertainment companies. Comcast Cable operates in 39 states; with $38B in revenues and is revolutionizing the way we communicate content, information and data to our customers.