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Benefits Offered

Vision, Life, Medical, Dental

Employment Type


The Colorado Coalition for the Homeless seeks a Clinical Case Manager to provide intensive case management and clinical services to families participating in the Family Support Services’ Family Unification Program (FUP), working towards the goals of improved family functioning and increased self-sufficiency. This position is located at 2111 Champa Street Denver, CO 80205 and reports to the Family Support Services Program Manager.

NOTE: For compliance reasons, after a job offer has been extended, the candidate chosen to fill this clinical position will be required to complete our agency’s credentialing and privileging process prior to start date. This process can take up to three weeks to complete. Please note that start date will be scheduled once credentialing and privileging is complete.

Coalition Benefits

In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including:

  • Health insurance coverage on the first day of employment: full-time employees contribute only 1% of their earnings for their own health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same- and opposite-sex domestic partner coverage;
  • Dental, vision, and flexible spending/dependent care/public transit accounts;
  • Free basic life insurance and long-term disability coverage;
  • Dollar-for-dollar retirement plan matching contributions up to 5% of earnings;
  • Extensive paid time-off, including 8 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first full year.

Essential Job Functions

  1. Understands and follows the generally accepted standards of professional responsibilities regarding carrying out of job duties.
  2. Provides ongoing clinical and case management services to homeless families with mental illness, substance abuse, domestic violence issues and other obstacles to self-sufficiency.
  3. Completes comprehensive assessment and case plans with all families. Maintains regular contact with the family through home and program visits.
  4. Provides clinical interventions with clients, which may include individual and family case management sessions, individual, group and family therapy, consultations, telephone contacts, and transportation.
  5. Accesses services for families through transportation refers to and collaborates with agencies such as DDHS, TANF, SSI, SSDI, SSC, Medicaid, MHCD, DHA, etc. and acts as an advocate, liaison and treatment coordinator between CCH and these agencies.
  6. Assists clients in their ability to obtain and maintain their housing. Remains knowledgeable of and is able to provide community and/or CCH referrals for families in need of supportive services.
  7. Meets for supervision with FSS Program Manager on a bi-weekly basis or in addition as needed. Works closely with psychiatric and mental health providers for ongoing consultation and treatment coordination.
  8. Attends Family Support Services team meetings and regular program-specific team meetings.
  9. Maintains professionalism in all work related activities. Follows both CCH policies and the professional ethics and requirements of their discipline and the Department of Regulatory Agencies. Maintains appropriate boundaries with clients, peers, and others. Maintains confidentiality standards as regulated by HIPPA.
  10. Meets assigned productivity target of 47 billable encounters a month to ensure adequate revenue is generated from Medicaid billings to sustain the position.
  11. Complete HMIS database documentation in a timely and accurate manner, maintaining a 95% completeness score.
  12. Develop competency in the ELF medical record system: Record all clinical services in a timely and complete fashion in the EHR; Maintain up to date records in ELF on all current and active clinical clients; Record telephone and other clinical communications as needed in the EHR; Manage tasks, the PAQ and scanning as needed to have a complete and current chart; Maintain accurate information regarding client’s insurance status and complete CCARs and other clinical authorization documentation as needed; Utilize the EHR and any future upgrades as directed.
  13. Maintains case management and clinical charts in accordance with program requirements.
  14. Assists in the development, procurement, and facilitation of supportive services that benefit homeless families.
  15. Maintains a flexible work schedule to accommodate the individual family’s schedules, special FSS Projects or community activities to include occasional evenings or weekend hours as appropriate.
  16. Investigates additional resources for clients and reports resources to others in FSS.
  17. Maintains a work environment that is marked by respect for others; that values inclusiveness and builds workforce diversity, and that fosters cooperation and respect.
  18. Performs other duties as assigned by management.
  19. Carries a cell phone for accessibility.

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications Summary

  1. Master’s Degree in a counseling field and ability to register with DORA required.
  2. Current license registered with DORA (LCSW or LPC) strongly preferred.
  3. Previous experience with mental health and substance abuse treatment planning, medication management, SSI, and Medicaid authorizations preferred.

Résumés without a cover letter may not be considered. Please attach Cover Letter to Resume and send as one document. In addition to information about qualifications, applicants must describe their interest in helping homeless people and should include language describing their understanding of the causes of homelessness. Please indicate where you first saw this job posting in your cover letter.

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.

Colorado Coalition for the Homeless

About Colorado Coalition for the Homeless:

Our Mission
The mission of The Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our History
CCH was established in 1984 as a 501(c)(3) non-profit corporation. It was founded by a group of individuals with a will to take action on behalf of Colorado's homeless. They recognized the struggles of working people living in poverty. And they refused to tolerate the dangers faced by those people sleeping in their cars, in tents, or on the streets.

More than 30 years later, many of the underlying social causes of homelessness persist, like poverty, shortages of affordable housing, and unattainable healthcare. The Coalition's integrated housing, healthcare, and supportive service programs have been highly effective at responding to these conditions over time.

Our Philosophy of Service
We believe all people have the right to adequate housing and healthcare. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and healthcare are available to everyone.

We create lasting solutions to homelessness by:

1. Honoring the inherent dignity of those we serve, affirming their capabilities, and fostering their hope that a better life is possible;
2. Building strong, caring communities through the integration of housing, healthcare, and supportive services;
3. Advocating for social equity and challenging the status quo on behalf of the individuals and families we serve;
4. Achieving excellence through continuous quality assurance, innovation, and professional development; and
5. Using resources judiciously and effectively.

Other applicants: 20+

20+ other people applied to this job.

Posted date: 7 days ago

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