Assistant Manager, Beacon Place

The Colorado Coalition for the Homeless seeks an Assistant Manager to work in partnership with the Beacon Place Program Manager to identify strengths and needs of the program and to plan, design, and implement improvements over time. This position is located at 3636 W. Colfax Ave. Denver, CO 80204 and reports to the Beacon Place Program Manager.

Résumés without a cover letter may not be considered. In addition to information about qualifications, applicants must describe their interest in helping homeless people and should include language describing their understanding of the causes of homelessness. Please indicate where you first saw this job posting in your cover letter.

Coalition Benefits

In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including:

• Health insurance coverage on the first day of employment: full-time employees contribute only 1% of their earnings for their own health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same- and opposite-sex domestic partner coverage;
• Dental, vision, and flexible spending/dependent care/public transit accounts;
• Free basic life insurance and long-term disability coverage;
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings;
• Extensive paid time-off, including 8 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first full year.

Essential Job Functions

1. Provides excellent internal and external customer service.
2. Provides weekday and evening staff supervision, providing coaching and problem-solving assistance as needed.
3. Provides intermittent weekend "on-call' coverage on a rotating schedule.
4. Completes verification paperwork ensuring payor source/legal compliance.
5. Handles urgent/emergent situations as they arise in a trauma-informed manner with careful consideration and adherence to CCH Policies, Procedures, Mission, and Philosophy of Service.
6. Manages the ONESite system for Beacon Place and Logan Studios.
7. Works collaboratively with all facility employees to ensure optimal facility operations and that client services are not interrupted; may perform basic housekeeping, cooking, new client orientation, and other coverage as needed.
8. Takes initiative to find solutions as needed, analyzing processes and facility needs for improvement in collaboration with the Program Manager.
9. Provides Program Coverage in the absence of the Program Manager.
10. Drives facility van as required.
11. Regularly attends required meetings.
12. Other duties as assigned.
13. Among other duties, partners with manager to carry out the following:

• Staff scheduling
• Shift coverage
• Monthly reports
• Staff supervision (kitchen, front desk, housekeeping)
• Interviewing
• Coaching
• Training
• Performance management
• Facility move-in and move-outs
• Admission and discharge documentation
• Rent collection
• Census tracking
• Minor facilities maintenance or arrangement of third-party repairs

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications Summary

1. Bachelor’s Degree in human services, social work, or related field with Master’s degree in human services field preferred. Relevant experience may substitute for degree.
2. More than two years of experience in a similar setting (residential, mental health, transitional housing, etc.) required.
3. Management/supervisory experience required.
4. Able to successfully pass CCH’s auto insurance carrier’s motor vehicle records check

​The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.