Engagement Description: Has a project team, including senior technical personnel reporting to them. Requires extensive knowledge of the supported business area as well as the area being managed. Reviews scopes/plans and prioritizes one or more projects. Assures adherence to corporate policies and project delivery procedures. Reviews and ensures a high level of quality and service are maintained by meeting or exceeding commitments. Initiates, develops and enforces standards and procedures in support of improved service. May be heavily involved in technical decision-making activities. Relies on experience and judgment to plan and accomplish goals. Has wide latitude in determining creative solutions to strategic and operational needs.
Essential duties and responsibilities include the following. Other duties may be assigned.
The selected individual will manage, facilitate, and create enterprise level visibility of the overall progress, dependency, issues, and risks across the various projects. The individual must be able to straddle in and out of technical and operational status details and produce succinct assessment of overall direction of the projects at any point on the execution timeline by:
- Overseeing/maintaining a multi-year cross-program execution schedule (Release Calendar) - Monitoring inventory and development of technical widgets, vendor deliverables, and other work packages involved in delivery of multiple, concurrent, cross-Program releases - Participating in Quality Reviews of Conceptual Designs, Detail Designs, Detail Test Plans - Collaborating with project leadership teams and change control committee(s) to monitor dependencies and schedule impacts as they relate to project deployments - Supporting IT leadership with issue, risk and defect resolution/escalations as appropriate - Monitoring and supporting the adherence to the overall test strategy across programs - Analyze and document information and data required to achieve business goals - Conduct formal and informal meetings with appropriate subject matter experts in both large group and one-on-one sessions - Facilitation/leading of detailed requirement sessions - Define project scope - Develop project work breakdown structures - Define and sequence project activities - Work with subject matter experts to estimate activity resources and durations - Develop project schedules, budget and resource forecast - Develop project communication plans - Develop project quality plans - Develop and maintain project plans - Identify and manage project risks in coordination with project delivery standards - Manage project execution and IT delivery, providing day-to-day project leadership - Provide status reporting consistent with the project communications plan - Manage toÂwork stream success through close coordination and cooperation with business leads and IT technical leads - Facilitate the IT architecture solution and detailed design - Manage project skills and staffing plan and identify resource gaps and contention issues - Manage progress of project milestones and deliverables - Facilitate issue resolution and decision framework processes
Top Three Skills/Experience: - Manage project execution and IT technical delivery of healthcare payer projects, providing day-to-day project leadership. Candidate MUST have a technical background. - Manage multiple work streams of IT technical project delivery through close coordination/cooperation with Business Leads and IT Technical Leads - Able to facilitate/lead requirements gathering sessions and build the business requirements document
Required Skills/Experience: - Prior Healthcare Payer processing systems (Claims, Membership, Eligibility, etc.) **Mandatory** - Facilitate the IT architecture solution and detailed design - A high proficiency level in specific job related skills is required. - Providing strategic planning and comprehensive senior level technical consulting to IT senior management and senior technical staff. - Evaluating compliance with the organization's technology standards - Guiding and consulting with IT management and technical staffs regarding use of emerging technologies and associated services. - Participating in the evaluation, selection and application of new and emerging tools and techniques. - Has wide latitude in determining creative solutions to strategic and operational needs.
Preferred Skills/Experience: - Minimum 5 years related experience preferred
Educational Requirements: - Master's degree in related field preferred.