Sorry, this job was closed 2 months ago.

Retail Sales Lead - Customer Service

Burghardt Sporting Goods in Milwaukee, WI, USA


$12 to $18 Hourly

Benefits Offered

401K, Dental, Vision, Life, Medical

Employment Type


Why Work Here?

“Bar None - Best team around!”

This position is responsible for merchandising retail departments, managing inventory, and most importantly ensuring the satisfaction of all Burghardt Sporting Good customers.

Because we are a small, continually evolving business, it is of utmost importance that every member of our team, especially this leader, has the passion to take initiative on many levels and continue to push our company in a positive, profitable direction.

Job Responsibilities include but are not limited to:

  • Ensure all customers receive the highest level of customer service both in store and over the phone
  • Work closely with a team of sales associates and retail management to maintain a positive, friendly, and helpful culture for our employees and customers
  • Utilize a variety of training tools to ensure all staff are well informed and confident
  • Assist on the retail sales floor, team department and in the warehouse as needed
  • Maintain an in-depth understanding of what products we currently offer as well as suggest new products or offerings based on customer feedback
  • Ensure proper implementation and usage of departmental tasks
  • Maintain a high level of staff productivity and accountability
  • Maintaining inventory levels and merchandising displays
  • Price and stock retail items
  • Oversee proper routing of inventory between stores
  • Schedule retail staff
  • Maintain a high level of staff productivity and accountability on the retail floor
  • Overall facility maintenance
  • Open and Close the store


  • Ability to work nights and weekends
  • Friendly and Outgoing demeanor
  • Excellent organizational, problem solving and time management skills
  • Great attention to detail
  • Proficiency in Microsoft Word, Excel and other basic computer programs
  • Excellent people skills with a strong focus on customer service and leadership
  • Ability to delegate and manage projects so they are completed efficiently and correctly
  • Ability to adapt and work in a fast-paced exciting environment

About Burghardt Sporting Goods:

Burghardt Sporting Goods is a local family owned and operated Sporting Goods retailer and team dealer catering to the serious athlete and their teams.

Our team passionately delivers excellence in sporting goods and services to athletes and organizations, so they can be their best and focus on the things they love to do.

Company address: 14660 W. Capitol Dr. Brookfield, WI 53005

Posted date: 2 months ago

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