Position Overview:

Responsible for supervising the daily activities of the facility/warehouse. Responsibilities include labor scheduling, supervision, and proper utilization of space and equipment.

Responsibilities:

Operations

• Capture data daily; maintain content and format weekly
• Ensure current and accurate inventory control for specific customer accounts
• Ensure that specific customer orders are picked and shipped efficiently, accurately, and within deadline
• Ensure effective and efficient utilization of storage space

Labor Management

• Oversee job assignments by employee name
• Direct warehouse personnel to achieve prescribed objectives
• Match skill and background of employee to workload
• Apply sound communication and motivational techniques
• Maintain appropriate performance evaluation system; recommend promotions, wage increases, and terminations

Administrative

• Ensure accurate and timely preparation, processing, distribution, and retention of all necessary reports and records regarding warehouse operations

Equipment/Safety

• Monitor cleanliness and working condition of all equipment
• Oversee adjustments and repairs
• Provide safety instruction to personnel as needed
• Load, unload, stack, and otherwise move product and materials using a fork truck, clamp truck, or other material handling equipment as needed

Housekeeping and Security

• Manage programs to ensure tools and equipment are stored in designated areas
• Store product in nice, neat rows within prescribed (painted) inventory locations
• Maintain strict pest and rodent control
• Ensure compliance with appropriate local, states, and federal regulations
• Responsible for maintenance and upkeep of the facility
• Assist manager – ensuring facility, employees, and product are secure
  • Conduct regular instruction in good security practices

Relationships

• Continuously maintain a courteous and professional relationship with all customers
• Audit operations to ensure service and performance standards are met
• Work with all other internal departments to ensure overall effectiveness of the operation

Required Skills:

Education

• High school degree required
• Associate or college degree desired
• Prefer business, supply chain, materials, or logistics curriculum

Experience

• Five to ten years of relevant experience

Knowledge and Skills

• General office knowledge, including telephone techniques and computer skills, in a customer service environment
• Effective communication and listening skills
• Bi-lingual communication skills preferred
• Demonstrated proficiency with Microsoft Office applications, including MS Word, MS Excel, MS Outlook, and MS PowerPoint
• Must demonstrate responsible work habits and satisfy pre-employment requirements, including background check and drug screen.

Environmental and Physical Requirements:

• Duties include administrative functions involving use of telephone and computer
• Communication with people
• Must be able to sit a minimum of eight (8) hours per day, perform keyboard operations a minimum of six (6) hours per day, and must be able to stand/climb stairs as required
• Must be able to twist, stoop, squat, crouch, and reach above shoulder level on regular basis
• Must be able to lift 35 pounds on regular basis
• Position may be exposed to heavy duty tractors and trailers, gas and diesel engines, maintenance areas, shipping and receiving docks, material handling equipment, warehouse personnel, and OTR drivers
• Minimal travel time