Sorry, this job was closed 3 months ago. See all open Customer Service Agent Jobs in Atlanta, GA

Summary/Objective
The customer service agents primary responsibilities are providing effective customer service for all customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.Primary Job Function :
-Provides timely and accurate information to incoming customer order status and product knowledge requests.
-Processes customer orders/changes/returns according to established department policies and procedures.
-Provides timely feedback to the company regarding service failures or customer concerns.
Requirements :
-Customer/Client Focus.
-Problem Solving/Analysis.
-Time Management.
-Communication Proficiency.
-Teamwork Orientation.
-Must be able to pass a background check and drug screen.

Posted date: 3 months ago

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