Position: Intelligent Process Automation Support Engineer – Direct Hire Location: Jersey City, NJ Domain/Industry: AI/Machine Learning/RPA
Our client, an industry icon and largest in their respective industry has created a separate and autonomous division dedicated exclusively to AI, Machine Learning and Robotic Process Automation. As a IPA Support Engineer you will have an opportunity to leverage your current skills while building on them increasing your value and marketability in this smoking hot area within technology.
DIO (Digital Infrastructure Operations) IPA Application Services Engineer: This role provides expert technical support for the IPA Application Stack. This includes all software titles and databases used to support the IPA suite of applications. This role is the IPA Software Expert and will provide installation, configuration, upgrades, patching, and administrative support for the IPA applications. They will be the first line of administrative and application support. This role contributes to the creation of KPI's, monitoring, administration, automation, orchestration, buildout, support, etc to maintain the Service.
Roles and Responsibilities
· Experience with WorkFusion RPA products · Understands all components of the Intelligent Automation (IA) platform. (WorkFusion, Linux, Windows Server, Windows Workstation, SQL, Networking, Security, etc.) · Familiarity with Open Source technologies · Ability to create / modify professional technical documentation. · Experience and desire to automate all aspects of the environment. · Contributes towards Continuous Improvement of IA Services. · Ensures IA Services (Applications) are at current versions and support levels. · Contributes to 24x7 On-Call support for IA Services · Ability to troubleshoot complex systems crossing multiple technologies and geographic regions. · Adheres to regional/global policies and applicable change control procedures. · Contributes to Agile Planning for Sprint Team · Experience with Azure (preferred) or AWS. · ARM Templates, PowerShell, Python, Chef, Puppet · Additional spoken and/or written languages