We are seeking an experienced Automotive Service Director to join our dynamic service team.
The Service Director is responsible for all operations within the service department, including hiring and managing technicians and service advisors, problem-solving, promoting sales, and delivering excellent customer service.
· 3 + years previous experience
· Technical automotive knowledge
· Demonstrated ability to manage others
· Computer Knowledge
· Valid driver license
· Strong customer service skills
· Ability to motivate your team
· Excellent communication and phone skills
· Must pass pre-employment drug screen and background check
· Ensure prompt, courteous, and efficient customer service
· Serve as a liaison between customers and technicians
· Take ownership of department and customer experience
· Hire and manage technicians and service advisors