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Benefits Offered

Vision, Dental, 401K, Life, Medical

Employment Type


Last online 6 hours ago

Why Work Here?


Automated Logistics Systems (ALS) is searching for a Key Account Manager to join our team! You will have the opportunity to:

· Provide industry leading customer service, serving as the main customer contact for all day to day transactions

· Build customer relationships and rapport

· Track the status of shipments from inception to delivery and communicate with the customer on the status of the shipment

· Monitor report cards with customers, clients, and vendors

· Mine for and capitalize upon quote opportunities

· Work proactively, anticipating the needs of our customer

· Resolve any issues that arrive in a professional and exponential manner

· Ensure orders are profitable

· Complete entry into TMS and ready loads for accounting, error free

· Identify any shipment, billing or follow up issue and escalate appropriately

· Act as a mentor to others to positions with less experience in the organization, including Operations Specialist which reports to this position

· Responsible to identify savings and optimization opportunities while working in the day to day

· Analyze KPI reports and work with the Operations team to ensure corrective actions are in place to improve performance

The most successful candidate will have the following attributes:

  • 3-5 years of experience managing high transactional key customer accounts in the Logistics Industry
  • Bachelor’s degree preferred
  • Ability to remain calm in high pressure situations

The chosen candidate will be an individual who is personally aligned with our values:

Integrity, Innovate, Passion, Accountability and Quality

Benefits of working at ALS:

  • An incredible work environment that’s casual and inspiring
  • Internal promotion opportunities
  • Competitive salary, full benefits and 401k

Automated Logistics Systems, LLC

About Automated Logistics Systems, LLC:

Automated Logistics Systems LLC (ALS) is a family owned logistics service provider. We succeed by building strong relationships right from the start. Working at ALS means you a part of a family, not a corporate hierarchy. We have a genuine care for one another, and a competitive drive that moves us forward.

Company address: 3501 Lake Eastbrook Blvd. SE, Grand Rapids, MI

Other applicants: 20+

20+ other people applied to this job.

Posted date: 18 days ago

View all Jobs at Automated Logistics Systems, LLC

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