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Benefits Offered

401K, Dental, Life, Medical, Vision

Employment Type

Full-Time

Why Work Here?

“We are BEYOND DRIVEN!”

We are seeking a 3PL Account Manager to join our team! You will be an integral part of our 3PL operations, communicating with customers and offering solutions to drive company revenue.

Responsibilities:

· Build customer relationships and rapport

· Track the status of shipments from inception to delivery and communicate with the customer on the status of the shipment

· Monitor report cards with customers, clients, and vendors

· Mine for and capitalize upon quote opportunities

· Work proactively, anticipating the needs of our customer

· Resolve any issues that arrive in a professional and exponential manner

· Ensure orders are profitable

· Complete entry into TMS and ready loads for accounting, error free

· Identify any shipment, billing or follow up issue and escalate appropriately

· Act as a mentor to others to positions with less experience in the organization, including Operations Specialist which reports to this position

· Responsible to identify savings and optimization opportunities while working in the day to day

· Analyze KPI reports and work with the Operations team to ensure corrective actions are in place to improve performance

Qualifications:

  • Previous experience required in 3PL and/or warehousing
  • Familiarity with CRM platforms
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Deadline and detail-oriented
Automated Logistics Systems, LLC

About Automated Logistics Systems, LLC:

Automated Logistics Systems LLC (ALS) is a family owned logistics service provider. We succeed by building strong relationships right from the start. Working at ALS means you a part of a family, not a corporate hierarchy. We have a genuine care for one another, and a competitive drive that moves us forward.

Company address: 3501 Lake Eastbrook Blvd. SE, Grand Rapids, MI

Posted date: 7 days ago

View all Jobs at Automated Logistics Systems, LLC