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AT&T Wireless Retail Sales Associate (Concord Mall)

Posted 1 year ago in Retail

If you are a motivated and personable individual and you are looking for a rewarding new career path with an established and growing company, join the Mobile Communications team! We are seeking a Retail Sales Associate to sell AT&T phones, products and services at our retail store. This is a commission-based sales position with no limit to how much you can make -- the more you sell, the more you earn!

Title: Wireless Retail Sales Associate
Reports to: Store Manager

• Greet customers in an appropriate and timely manner
• Create a satisfying buying experience for the customer
• Identify the customer's needs and inform them of suitable wireless products and services. Sell the AT&T array of products and services to customers through defined sales process
• Meet or exceed sales performance goals on a daily/monthly basis.
• Handle all administrative aspects of the sale including paperwork and payments. Provide customer assistance with payment, billing questions and customer care concerns.
• Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records, and issues discontinuance orders.
• Understand all company policies, procedures and specific company objectives and goals

Job Requirements
• HS Diploma or GED
• At least one year of work experience
• Able to stand for extended periods of time
• Have previous retail sales or customer service experience
• Experience in the wireless industry preferred
• Basic computer skills
• Be able to work retail hours including weekends and holidays
• Regular, consistent and punctual attendance

Your benefits as a Retail Sales Associate will include
• Uncapped commission
• Health insurance
• Dental insurance
• 401(k)
• Monthly performance bonuses
• Contests and other incentives
• Discounted cellular service plan
• Discounted cellular equipment and accessories


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