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Customer Service Representative - Customer Service Training Provided
Astoria Marketing are looking for a Customer Service Representative with strong Customer Service Skills to work for their busy marketing company. The successful applicant will be able to work as part of a growing friendly team. Experience with customer facing roles is an advantage but not essential.
This is a fantastic opportunity to join this highly successful marketing company who offer a broad range of market leading products coupled with a dedication to outstanding customer service offering superb training and career opportunities.
You will be working within an extremely dynamic and successful new business team developing existing and attracting new business where a flair for sales and customer development are vital.
To provide the primary external business interface for customers and the external sales force. Providing a full range of customer service support services including pricing information, lead time enquiries and pro-active management of sales. Establishing and maintaining effective relationships with specific managers and end user customers.
Participating in promotional and re-active sales campaigns will also be part of the CRM / Customer Service Role.
The Main Responsibilities of the Customer Service Role:
Providing an excellent standard of Customer Service.
Answering customers queries and questions.
Sales reporting and tracking day to day progress.
Successful candidates will possess the following attributes:
Have good customer service communication skills.
Have good organisational skills applied to our customer service process.
Be willing to take responsibility and accountability.
Have experience of working alone and as part of a team.
Hard working and have a problem solving attitude.
You must be enthusiastic, motivated and willing to learn
Previous experience in customer service is not essential as full training will be given, but office/retail/sales experience would be useful. If you feel you have the right skill set for this position please apply by clicking on the 'apply' button. Send us your resume and please feel free to call us if you would like any more information regarding the role
Astoria Marketing Inc is an event marketing and sales company with it's current headquarters in Toronto, Ontario. We also have other locations and business partners throughout all the major US cities, Europe and other regions of Ontario.
We saw amazing growth in 2016 due to the commitment and dedication of our team. The top performers have all now moved on to manage their own projects and markets as planned. We now need to replace them because our clients want us to host even more events. That means even more opportunity exists for our team in 2017!
Posted 15 days ago
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