Our Company: At Ashley Furniture HomeStore, great style doesn’t have to be expensive. We design, build and deliver every piece, saving on every process from design to delivery, so that we can pass incredible savings on to our customers. We have the best value in home furnishings backed by superior service before, during and after the sale.
Now Hiring: F/T CUSTOMER SERVICE ASSOCIATE – Nanuet, NY
As a Customer Service Associate, you will provide our customers with the highest level of satisfaction through quality customer service and courteous behavior in our retail showroom.
You will ensure our customer’s needs are met and their expectations are exceeded during the order processing, delivery scheduling and post-delivery phases of the sale.
You will interact with our customers to provide information in response to inquiries about products/ services and you will handle and resolve complaints.
You will process payments and assist the customer in completing and processing credit applications.
Must be available to work nights and weekends.
Skills & Experience Required:
The ideal candidate will have excellent communication skills, a positive attitude and a professional demeanor. Prior Retail Customer Service experience is a plus. Bilingual Spanish/English (read, write, and speak) is MANDATORY!
·Minimum of 2-5 years of Customer Service experience.
·Banking and/or Accounts Payable/ Accounts Receivable experience is a plus.
· Ability to communicate effectively verbally and written.
· Must have a positive attitude and professional demeanor.
·Must be able to work in a fast paced, team focused environment.
As a valued Ashley associate, you are entitled to the following great benefits:
• Environment where you are valued & appreciated
• Paid Time Off including: Vacation, Personal, Sick and Holidays
• Career Growth Opportunities
• Discounts to Entertainment Events
• Excellent Employee & Family Discounts
• Extensive Recognition Program/ Company Contests
• Weekly Paycheck/Direct Deposit
Ashley Furniture HomeStore
At Ashley Furniture HomeStore, we're committed to making beautiful home furnishings affordable. We became the top furniture brand in the world based on one simple, but powerful idea: to give you more value for your money. Our staff is committed to excellence in all we do. We provide the best value in home furnishings backed by superior service before, during, and after the sale. By maintaining our core values of honesty and integrity, we've made Ashley Furniture HomeStore a great place to work and shop.
We are currently hiring motivated, engaging and driven professionals to join our sales team. Our fully paid training program relies heavily on mentorship and practical learning, so you'll spend less time in a classroom and more time on the floor learning the steps by watching seasoned pros.
Ashley Furniture HomeStore is the #1 selling furniture brand in North America! We spend millions of dollars on local, regional and national advertising that drives traffic and generates opportunities for our associates to meet their income and professional development goals. We are an equal opportunity employer and offer competitive bonus, benefit and commission packages for qualified applicants.
Retail, Home Furnishings, Home Decor, Customer Service
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