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Benefits Offered

Dental, Life, Medical, Vision

Employment Type

Full-Time

Why Work Here?

“This is a fast growing brand with a culture of positive energy!”

ESSENTIAL DUTIES AND REPSPONSIBILITIES:

The responsibilities of the Administrative Assistant position include, but are not limited to, the following:

  • Collaborate with multiple departments on various projects as they come up
  • Communicate updates with team members and franchisees
  • Gather and consolidate various forms of data and reporting to team
  • Assist the with various committees and supporting operations initiatives
  • Generate opening packages for all new stores and distribute updated job aids
  • Analyze and improve organizational processes, and working to improve quality, productivity and efficiency
  • Support Development Agents, Business Consultants and Franchisees with various operational and training questions and tasks
  • Prepare and organize materials and office space for any meetings or trainings that take place
  • Coordinate all maintenance, mailing, shipping and supply levels of office
  • Answer calls that come into headquarters and direct as needed, both operator line and customer care
  • Provide clerical and administrative support to management as requested
  • Greet visitors and direct to appropriate location and persons
  • Maintain organizational integrity of office spaces
  • Coordinate continued education classes for baristas
  • Assist in testing and feedback on app
  • Travel as necessary for additional classes and in-store training as well as to tradeshows
  • Perform other duties as required

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Experience as an Aroma Joe’s barista is preferred
  • Strong attention to detail and deadline driven
  • Strong planning/organizational skills
  • Strong oral and written communication skills
  • Problem-solving and deductive reasoning skills
  • Knowledge of MS Office and experience working with spreadsheets
  • Strong positive customer service skills
  • Demonstrate accuracy and thoroughness, monitor own work to ensure quality and apply feedback to improve performance

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

About Aroma Joe's Franchising:

Aroma Joe’s is one of the nation’s leading handcrafted beverage chains and is headquartered in Portland, Maine. This rapidly growing brand currently has 77 locations across Maine, New Hampshire, Massachusetts, Pennsylvania and Florida. Aroma Joe’s is a local destination for hand crafted coffee and espresso drinks, unique infused blends, signature AJ's RUSH Energy Drinks and a variety of all-day food offerings. Aroma Joe’s serves positive energy in a friendly and upbeat environment by focusing daily on the customer, the community and the cup.

The same passion and upbeat attitude can be found at our corporate offices. The Aroma Joe's family is a group of hardworking and experienced professionals who are driven by the excitement of building our brand. Our team enjoys comprehensive employee benefits, a pet-friendly workplace and company-sponsored social outings. Giving back to the community is a key part of our corporate culture and we participate in community and charitable events throughout the year.

Company address: 75 John Roberts Rd, Portland, ME

Posted date: 2 days ago

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