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Administrative Assistant - Partnership and Client Services

Analytical Resource Laboratories Lehi, UT, USA

Compensation

$12 to $15 Hourly

Benefits Offered

401K, Dental, Life, Medical, Vision

Employment Type

Full-Time

Why Work Here?

“We find and keep phenomenal people! Our greatest strengths are professionalism, experience, and value. We do it right, on time, every time.”

About Analytical Resource Laboratories
Analytical Resource Laboratories (ARL) is a third-party contract laboratory specializing in microbiological and chemical testing of food, cosmetics, and dietary supplements. ARL has been offering analytical testing services for 21 years. We are part of the Tentamus Worldwide Network of laboratories headquartered in Berlin, Germany.

Our team is currently seeking a FULL-TIME Administrative Assistant for Sales, Partnerships, and Client Services with phenomenal ability to execute strong customer service, high level of skills in using technology, desktop computer skills, and an exceptional business mind to perform the following duties:

  • Serve as the primary interface for clients (partners) to gather appropriate information regarding pricing, testing services, turnaround time, ARL's sample and receiving processes, etc.
  • Coordinate communications with sales, sample management, laboratory operations team, quality team, and executive team, whenever necessary
  • Assist Partner Liaisons and Team Lead in liaising with partners to ensure information is accurately conveyed in a timely manner
  • Provide professional front-desk support at ARL's facility
  • First line to answer phone calls, receive and channel ARL's info emails, late/delayed testing notices and others to support sample management team
  • Welcome all personnel and partners/clients to facility
  • Maintain a professional and presentable front lobby area
  • Assist with credit checks
  • Check on overdue testing with managers and analysts
  • Respond to client inquiries
  • Assist with sample receiving
  • Perform general data input
  • Complete all other responsibilities related to stability studies, as assigned ARL leadership

Required Qualifications and Skills:

  • High School Diploma
  • General understanding of Math, Microbiology, and Chemistry
  • Fluency in English
  • Valid driver's license
  • Technical Competencies
  • Ability to work in GMP/GLP environment
  • Excellent written and verbal communication skills
  • An excellent ability to keep calm under pressure and stay focused to successfully fulfill responsibilities
  • Ability to skillfully adapt to changing demands
  • Ability to communicate effectively, eloquently, and diplomatically with diverse clients and team members
  • Ability to work efficiently and independently and with a team
  • Ability to lift approximately 50 lbs

Starting compensation: $12.00/hour (Compensation may commensurates with experience.)

Application Information:
Please submit a cover letter and a resume directly. For information about ARL, please check out our website: www.analyticalresource.com.

About Analytical Resource Laboratories:

Analytical Resource Laboratories LLC is a third-party contract laboratory in the food, cosmetics, dietary supplements, and pharmaceutical industry. We celebrate 21 years of serving the industry. We offer microbiology and chemistry testing services, as well as method development, to manufacturers, retailers, raw material providers, and even consumers. Our laboratories are located in Utah, Arizona, and Florida. We continue to grow and expand to serve our partners across the United States.

Company address: 520 S 850 E STE B3, Lehi, UT 84043

Posted date: 11 days ago

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