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Inbound Call Center Representative (Remote)

American Mortgage Assistance Center Manassas, VA, USA

Compensation

$25,000 Annually (plus commission)

Employment Type

Full-Time

Why Work Here?

“Great company with great people. Work from home. Flexible schedules. Employees with long tenure and a friendly environment.”

We are seeking an Inbound Call Center Rep (remote) to join our team! NO COLD CALLING. You will be responsible for assessing, guiding, and helping struggling homeowners. We offer flexible days (Monday through Saturday) and flexible hours (9am-9pm).

Responsibilities:

  • Answer inbound phone calls
  • Quickly assess clients needs to qualify them for proper help
  • Navigate our CRM
  • Follow-up with clients who don't currently meet our criteria
  • Other minor administrative duties relative to helping clients

Qualifications:

  • Consultative approach to sales
  • Ability to make logical judgment calls
  • Strong math skills to calculate monthly income or mortgage payments
  • Articulate and confident
  • Computer literate
  • Excellent written and verbal communication skills
  • Bonus points if you have previous call center, customer service, sales, mortgage, or real estate experience
  • Must have access to an ethernet internet connection in a dedicated home workspace, and use of a laptop or desktop computer, and a smartphone

About American Mortgage Assistance Center:

We are the intake center for a national network of attorneys who help people who are in the foreclosure process, or who are in danger of losing their homes.