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aerie by American Eagle Outfitters Assistant Manager at Opry Mills

Posted 2 years ago in Retail

POSITION TITLE: Assistant Store Manager
REPORTS TO: Store Manager
SUPERVISES: Store Associates
Status: Full Time

Provide leadership and guidance to their team that creates an environment focused on customer satisfaction, maximum productivity and profitability

• Motivate team through a compelling vision and direction to encompass American Eagle Outfitter’s Core values
• Communicate clear expectations and hold the store team and themselves accountable to achieving all brand, performance and behavior standards
• Lead and inspire a customer service culture by recognizing and rewarding team
• Build effective relationships with peer and upper management partners
• Participate in productive management and team meetings
• Proactively seek personal learning and development opportunities

People Development
• Recruit, hire, develop and retain top management and sales talent for the store, to include maintaining optimal staffing levels
• Train and develop sales team in all areas of job responsibility
• Consistently assess and provide ongoing performance feedback to all levels of store team
• Recognize performance issues in a timely manner and partner with Store Manager to develop action plans for resolution

Visual Merchandising
• Ensure that all visual directives are executed seamlessly and within scheduled time frame and allotted payroll budget
• Direct and execute strategic, brand appropriate merchandising to maximize sales and presentation standards
• Partner in store’s execution of all merchandise processing and flow to the floor in conjunction with exceptional backroom standards

Drive for Results
• Partner with Store Manager in the execution of the store business plan that drive KPI results and maximizes business opportunities
• Achieve predetermined financial budgets to include payroll management
• Drive AE brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience
• Achieve store shrink goals and maintain all operational standards to secure the assets of the store’s physical location

• Minimum high school education or equivalent. Bachelor’s degree preferred
• Retail Management Experience preferred, or equivalent education
• Strong analytical, prioritizing, interpersonal, problem‐solving & planning skills
• Strong verbal and written communication skills
• Collaborative skills and ability to work well within a team
• Ability to work in a fast‐paced and deadline‐oriented environment
Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends

AEO, Inc is an Equal Opportunity Employer

About American Eagle Outfitters, Inc.:

American Eagle Outfitters, Inc., through its subsidiaries, (AEO, Inc.) offers high-quality, on-trend clothing, accessories and personal care products at affordable prices. The American Eagle Outfitters brand targets 15 to 25 year old girls and guys, with 934 stores in the U.S. and Canada and online at

aerie by American Eagle offers Dormwear® and intimates collections for the AE girl, with 144 standalone stores in the U.S. and Canada and online at

AEO, the online home of the brands of AEO, Inc. ships to 76 countries worldwide.

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