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Housekeeping Manager
(This is an onboard position for 1 of our 6 ships)

**We Will Be In Orlando Interviewing On April 15th And The 16th**

Job Description:
The Housekeeping Manager is responsible for keeping the ship clean and maintaining the highest quality of cleanliness in passenger staterooms and the public areas of the ship. You will lead, train, and supervise the stewards to ensure that all cabins and public areas meet and exceed our company standards for cleanliness. These tasks are to be handled in a friendly, courteous, helpful, timely and professional manner resulting in an extremely high level of passenger satisfaction. The Housekeeping Manager is directly responsible for the cleanliness of the ship.
American Cruise Lines is the leader in the small, luxury cruising market offering 7, 10, and 14 night cruises to destinations all over the East Coast, Mississippi River, Pacific Northwest, and Alaska
Job Responsibilities:
· Daily inspection of all passenger staterooms using approved inspection checklist
· Daily inspection of public spaces, laundry room, and linen closets
· Crew quarter inspections (twice weekly)
· Immediately respond to passenger complaints and report back to guest with a resolution
· Reporting maintenance problems to the Captain and Mate
· Training stewards in company cleaning procedures
· Passenger interaction regarding the cleanliness of their staterooms and the public areas
· Maintaining the highest level of customer satisfaction
· Other duties as required

Required:
· Strong Customer Service Skills
· Ability to train others
· Food Expediting
· Inventory Management
· Pre-employment drug test/ Alcohol Free shipboard environment (on or off duty)
· Strong organizational skills and a high level of communication and listening skills
· College Degree - *REQUIRED*
· **MUST BE AUTHORIZED TO WORK IN UNITED STATES**
· Excellent People Skills

For more information or to APPLY online please visit our website at
www.americancruiselines.com.
We look forward to hearing from you.

About American Cruise Lines:

The Newest and Most Environmentally Friendly Ships.
The Largest Fleet of Small Cruise Ships in America
Six Small Ships Carrying 50 to 150 Passengers
The Largest Staterooms with Interior Entrances and Large, Opening Picture Windows
Private Balconies
Elevator Service to All Decks of the Ship
Open Seating Dining Allows You to Eat at Your Leisure, all Meals Prepared Just the Way You Like
35 Cruise Itineraries to 28 States in America
A True All-American Experience. American Built, Flagged, and Crewed Ships
The Only Cruise Line with Two Authentic Paddlewheelers
--Queen of the West and Queen of the Mississippi
Complimentary Cocktail Hour Hosted Every Evening Before Dinner
Complimentary Wine and Beer with Lunch and Dinner
Gracious Hospitality and Personalized Service
--That is the Hallmark of American Cruise Lines
Many Spacious Lounges and Public Spaces on Each Ship
--Perfect for Congenial Camaraderie or Quiet Relaxation
Exquisite Cuisine From our Staff of Highly Trained Chefs
Entertainment Each Evening
Historians, Naturalists, or Local Experts Join Every Cruise
--Daily Lectures Ranging from History & Ecology to Quilting & Cuisine
Exciting Shore Excursions
--Show You the Best of Each Area We Visit

To fill out our online application, please visit: www.americancruiselines.com/careers

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