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Customer Service Representative

Allstate in Kings Park, NY, USA


$30,000 to $40,000 Annually

Employment Type


Insurance Customer Service Representative

Allstate Insurance - Kings Park, NY

We are a premier Allstate Agency specializing in Home, Life, and Auto insurance looking for a qualified Sales Professional.

We are seeking an organized, energetic individual with a positive attitude to join our fast pace agency.

Process customer policy change requests.
Handle all incoming claim calls from customers.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Provide exceptional customer service.
Be outstanding at relationship building and problem solving.
Maintain client relationships with follow up phone calls.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Provides on-going support to insurance clients as needed.

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Confident, self-starter who works well independently.
Professional phone etiquette.
Excellent Spelling and Grammar skills.
Works well with other employees and is a team player with a positive attitude.
Be capable of handling customer rejection.

Please email your resume and qualified applicants will be contacted for a formal interview.