“Empower your future with a career at AGS, where you can be a part of our award-winning culture focused on recognizing and rewarding people!”
Entry level position in Field Service. This position is responsible for the servicing, installing, converting, upgrading and preventative maintenance of all AGS gaming equipment. This position reports to the Field Service Supervisor.
Performs preventative maintenance and general maintenance
Completes all reports and paperwork in a timely manner
Must have good customer service skills
Must complete technical procedures such as all WOs on both slots and table games
Troubleshoot and repair service incidents in a timely manner and escalate as necessary
Keep part inventory current
High School diploma or GED required
Entry level, gaming experience is not necessary, but is a plus
Must have 2 years’ experience in electronics and/or computer networking
Requirement to obtain licensing approval by tribal and/or state gaming regulators
Basic computer skills required; May need to use all tools from Microsoft Office suite (Word, Excel, etc.)
Will need to complete mandatory electronics course as provided by the Company.
Will need to understand basic AC/DC electronics
Needs basic understanding of computer networking
Note: All offers are contingent upon successful completion of a background check and drug screen
*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS in an equal opportunity employer
Headquartered in Las Vegas with offices and employees around the world, AGS (NYSE: AGS) is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, but our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners.
AGS’ award-winning employee culture is unmatched among gaming equipment suppliers. The Company has won numerous awards for its employee experience, including being named four years in a row (2020, 2019, 2018, 2017) to the prestigious ‘Best and Brightest Companies to Work For in the Nation® and ‘Atlanta’s Best and Brightest Companies to Work For®; winning ‘Top Workplaces Nevada’ and ‘Top Workplaces Atlanta’; and earning Glassdoor’s ‘Best Places to Work’ Employees’ Choice Award 2020 based on confidential, unsolicited employee reviews.