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Rapidly growing business in Great Neck, New York is seeking friendly, outgoing, persuasive, individuals who are motived by success to join our growing Team as an Appointment Setter!

As an Appointment Setter, you will assist our partners by placing outbound calls to existing patients to schedule appointments for hearing aid fittings. The right candidate is competitive and thrives in a fast-paced environment. They have a persuasive personality with the ability to adapt conversations based on patient’s needs or objections.

In addition, you will:


•Call and follow up with a predetermined number of current and prospective patients.
•Make a large number of dials in order to maximize contacts each day
•Schedule a predetermined amount of qualified appointments per week resulting in hearing aid sales per month.
•Maintain list of current patients, former patients and prospects to contact
•Maintain call logs and report detail regarding calls and appointments made


Requirements


◦High School Diploma required, business school or associates degree equivalent is a plus
◦Quota driven performer with 1 - 2 years of inside sales, telemarketing, and or service experience
◦Self-starter with ability to work independently.
◦Ability to engage and effectively communicate with clients over the phone
◦Must be able to use Microsoft Word and Excel
◦Ability to identify and overcome objections
◦Ability to set appointments and ensure a high show rate
◦Ability to multi-task, prioritize, and effectively manage time in a fast-paced environment
◦Participate in frequent reviews with regional manager to ensure call quality and to identify opportunities to optimize calls
◦Must be able to work 20-25 hours per week, flexible work schedule

The ideal candidate will also possess:
◦Excellent communication skills (articulate, clear/concise diction)
◦High degree of work ethic
◦Great listening and closing skills
◦Strong organizational skills

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