How to Become a Technical Support Specialist
To become a technical support specialist, you need a bachelor’s degree in computer science or a related field, though some jobs may only require an associate degree with on-the-job training and certification. You should study computer systems and software to work in this career. You may also choose to test for your A+ credential from The Computing Technology Industry Association (CompTIA), to show proficiency in installing and troubleshooting computer systems, hardware, and applications.