Jacksonville, FL · On-site
$14/hr
Customer Service Representative Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...
Jacksonville, FL · On-site
$14/hr
Customer Service Representative Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...
Customer Service Representative Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...
Customer Service Representative Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...
Jacksonville, FL · On-site
$14/hr
Customer Service Representative Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...
Jacksonville, FL · On-site
$14/hr
Customer Service Representative Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...
Westlake, TX · On-site
Peri Account Executive / Westlake, TX Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...
Westlake, TX · On-site
Peri Account Executive / Westlake, TX Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...
Westlake, TX · On-site
$129K - $173K/yr
JOB SUMMARY We're looking for a pragmatic, hands-on Senior Software Engineer who gets things done ... SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT ...
Westlake, TX · On-site
$129K - $173K/yr
JOB SUMMARY We're looking for a pragmatic, hands-on Senior Software Engineer who gets things done ... SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT ...
Manhattan, NY · On-site +1
Senior Sales Executive - Claims (Remote USA) Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected ...
Manhattan, NY · On-site +1
Senior Sales Executive - Claims (Remote USA) Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected ...
... Solera in Canada. This is a revenue generating role -- you will be measured on increasing the ... software Solid negotiation and analytical skills, and business and financial acumen A proven record ...
... Solera in Canada. This is a revenue generating role -- you will be measured on increasing the ... software Solid negotiation and analytical skills, and business and financial acumen A proven record ...
... software solutions. What You'll Do * Execute the Solera Lead & Opportunity Management process for building sales pipeline. * Possess, or be willing to learn and develop a working understanding of ...
... software solutions. What You'll Do * Execute the Solera Lead & Opportunity Management process for building sales pipeline. * Possess, or be willing to learn and develop a working understanding of ...
$129K - $173K/yr
Principal Engineer - Agentic AI The Role A Principal Software Engineer's roles includeproviding ... EQUAL OPPORTUNITY EMPLOYER SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN ...
$129K - $173K/yr
Principal Engineer - Agentic AI The Role A Principal Software Engineer's roles includeproviding ... EQUAL OPPORTUNITY EMPLOYER SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN ...
Data Quality Analyst/Eagan, MN Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...
Data Quality Analyst/Eagan, MN Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...
Manhattan, NY · On-site +1
Who We Are Solera is a global leader in data and software services dedicated to transforming every touchpoint of the vehicle lifecycle into a connected digital experience. We also provide innovative ...
Manhattan, NY · On-site +1
Who We Are Solera is a global leader in data and software services dedicated to transforming every touchpoint of the vehicle lifecycle into a connected digital experience. We also provide innovative ...
Paducah, KY · On-site
$13.50/hr
Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide ...
Paducah, KY · On-site
$13.50/hr
Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide ...
Manhattan, NY · On-site +1
Implementation Trainer Who We Are Solera is a global leader in data and software services, transforming the vehicle lifecycle into a connected digital experience. Today, Solera processes over 300 ...
Manhattan, NY · On-site +1
Implementation Trainer Who We Are Solera is a global leader in data and software services, transforming the vehicle lifecycle into a connected digital experience. Today, Solera processes over 300 ...
Eagan, MN · On-site
$38K - $43K/yr
Government Solutions Representative / Eagan, MN Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected ...
Eagan, MN · On-site
$38K - $43K/yr
Government Solutions Representative / Eagan, MN Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected ...
Revenue Operations Business Partner - Dealer/ Westlake, TX Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into ...
Revenue Operations Business Partner - Dealer/ Westlake, TX Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into ...
... software solutions. What You'll Do * Execute the Solera Lead & Opportunity Management process for building sales pipeline. * Possess, or be willing to learn and develop a working understanding of ...
... software solutions. What You'll Do * Execute the Solera Lead & Opportunity Management process for building sales pipeline. * Possess, or be willing to learn and develop a working understanding of ...
Westlake, TX · On-site
Sr. Director, Engineering - Westlake, TX Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected ...
Westlake, TX · On-site
Sr. Director, Engineering - Westlake, TX Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected ...
Manhattan, NY · On-site +1
Key Account Manager/ Virtual US Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...
Manhattan, NY · On-site +1
Key Account Manager/ Virtual US Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...
Peri Account Executive / Westlake, TX Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...
Peri Account Executive / Westlake, TX Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...
Westlake, TX · On-site
$223K - $234K/yr
Director, Product Management (CRM, LoJack, Goldstar)/Westlake, TX Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle ...
Westlake, TX · On-site
$223K - $234K/yr
Director, Product Management (CRM, LoJack, Goldstar)/Westlake, TX Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle ...
$14/hr
Full-time
Posted 28 days ago
Customer Service Representative
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.
The Role
AutoPoint is hiring Inbound Customer Service Representatives (CSR). Our Customer Interaction Center CSRs provide valuable solutions to car dealerships by increasing business, driving appointments, and building customer loyalty. We are looking for upbeat and energetic individuals who have a strong desire to ensure excellent customer experiences.
What You'll Do
Be first point of contact for customers calling their local dealerships.
Handle a variety of questions, inquires and requests for customers, using dealership policies as a quire.
Schedule, modify, cancel, confirm and reschedule service appointments for customers on behalf of car dealerships using the dealerships own booking system.
Effectively communicate with customers while doing so to manage both dealership and customer expectations.
Record customer information and feedback professionally and accurately.
Conduct calls in an efficient and effective manner, remaining professional at all times.
No selling involved.
What You'll Bring
6 months or more of call center experience needed.
Must have the ability to speak clearly and use professional telephone etiquette.
Type accurately and efficiently
Use active listening skills
Acknowledge and respond quickly during customer conversations
Solicit valuable customer feedback
Appropriately manage difficult customer situations
Multi-task between scheduling programs, call surveys, and customer conversations
We Offer
Great pay with benefits
Flexible schedules, perfect for students
Fixed schedules, no surprises of reduced hours
Global company with room for advancement
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
#LI-DNP
EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
Sourced by ZipRecruiter
It services
5,001 - 10,000 Employees
Westlake, TX, US
2005