Customer Service • Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs • Seeks out customers to understand his ...

Lowe's is a home improvement retailer. They sell tools, building materials, appliances, and home decor.
Breakroom Rating
Based on 5,057 frontline employees from Lowe's who took The Breakroom Quiz
37 Lowes Jobs Hiring in Rio Rancho, NM
Customer Service • Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs • Seeks out customers to understand his ...
Services Project Coordinator (Remote) MST/PST
Albuquerque, NM · Remote
$17.73 - $29.61/hr
Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii. Lowe's is an equal opportunity employer and ...
Services Project Coordinator (Remote) MST/PST
Albuquerque, NM · Remote
$17.73 - $29.61/hr
Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii. Lowe's is an equal opportunity employer and ...
Services Project Coordinator (Remote) MST/PST
Albuquerque, NM · Remote
$17.73 - $29.61/hr
Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii. Lowe's is an equal opportunity employer and ...
Services Project Coordinator (Remote) MST/PST
Albuquerque, NM · Remote
$17.73 - $29.61/hr
Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii. Lowe's is an equal opportunity employer and ...
Seasonal Retail Sales Associate
$14.25 - $16.50/hr
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...
Seasonal Retail Sales Associate
$14.25 - $16.50/hr
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...
Seasonal Retail Sales Associate
$14.50 - $16.75/hr
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...
Seasonal Retail Sales Associate
$14.50 - $16.75/hr
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...
Seasonal Retail Sales Associate
$14.50 - $16.75/hr
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...
Seasonal Retail Sales Associate
$14.50 - $16.75/hr
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...
Seasonal Retail Sales Associate
$14.50 - $16.75/hr
Key Responsibilities Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Seeks out customers to understand his/her ...
Seasonal Retail Sales Associate
$14.50 - $16.75/hr
Key Responsibilities Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Seeks out customers to understand his/her ...
Key Responsibilities Customer Service Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Builds relationships with ...
Key Responsibilities Customer Service Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Builds relationships with ...
Key Responsibilities Customer Service Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Builds relationships with ...
Key Responsibilities Customer Service Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Builds relationships with ...
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Builds relationships with vendors by providing direction and ...
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Builds relationships with vendors by providing direction and ...
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Builds relationships with vendors by providing direction and ...
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Builds relationships with vendors by providing direction and ...
Full Time - Back End Clerk - Day
$15.25 - $18.75/hr
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...
Full Time - Back End Clerk - Day
$15.25 - $18.75/hr
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in ...
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Builds relationships with vendors by providing direction and ...
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Builds relationships with vendors by providing direction and ...
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Builds relationships with vendors by providing direction and ...
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Builds relationships with vendors by providing direction and ...
What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department ...
What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department ...
Part Time - Fulfillment Associate - Flexible
Albuquerque, NM · On-site
$15.50 - $17.75/hr
... Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical ...
Part Time - Fulfillment Associate - Flexible
Albuquerque, NM · On-site
$15.50 - $17.75/hr
... Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical ...
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical ...
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical ...
Lowe's Jobs Information
Do workers at Lowe's get paid breaks?
41% of people say they don’t get paid breaks.
Based on data from 329 people who took the Breakroom Quiz between March 2026 and June 2026.
Does Lowe's pay people when they’re sick?
42% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 333 people who took the Breakroom Quiz between March 2026 and June 2026.
At Lowe's, are sick days and vacation days separate paid time off?
47% of people say they have to use vacation days when they’re out sick.
Based on data from 293 people who took the Breakroom Quiz between March 2026 and June 2026.
Are part-time workers able to get health insurance from Lowe's?
75% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 251 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Lowe's?
77% of people who work part-time say they get paid time off
Based on data from 151 people who took the Breakroom Quiz between December 2025 and June 2026.
Is the health insurance from Lowe's affordable enough for their workers?
81% of people say the health insurance costs are okay
Based on data from 218 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people get paid time off at Lowe's?
89% of people say they get paid time off.
Based on data from 363 people who took the Breakroom Quiz between March 2026 and June 2026.
How far ahead of time do people find out their work schedule?
- 10% of people with changing schedules find out their shifts one week or less ahead of time.
- 29% of people with changing schedules find out their shifts two weeks ahead of time.
- 54% of people with changing schedules find out their shifts three weeks ahead of time.
- 6% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 204 people who took the Breakroom Quiz between March 2026 and June 2026.
Do workers at Lowe's worry about hours?
35% of people report they worry about getting enough hours.
Based on data from 210 people who took the Breakroom Quiz between March 2026 and June 2026.
Do Lowe's workers get to choose the shifts they work?
60% report that they don’t have enough control over which shifts they work.
Based on data from 205 people who took the Breakroom Quiz between March 2026 and June 2026.
How easy is it for Lowe's workers to change shifts?
53% of people report that it’s hard to change shifts if they need to.
Based on data from 142 people who took the Breakroom Quiz between March 2026 and June 2026.
How easy is it to get time off at Lowe's?
73% of people report it’s easy to get time off.
Based on data from 291 people who took the Breakroom Quiz between March 2026 and June 2026.
Do Lowe's managers change schedules at the last minute?
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 195 people who took the Breakroom Quiz between March 2026 and June 2026.
Do jobs at Lowe's spill into time workers aren’t paid for?
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 197 people who took the Breakroom Quiz between March 2026 and June 2026.
How easy is it to take sick days at Lowe's?
79% of people report that it’s easy to take time off if they are sick.
Based on data from 331 people who took the Breakroom Quiz between March 2026 and June 2026.
Is a Lowe's job good for students?
88% of students report this is a good place to work if you’re studying.
Based on data from 104 people who took the Breakroom Quiz between December 2025 and June 2026.
Is working at Lowe's good if you’re a parent or caregiver?
74% of people who care for a child or other relative report this is a good place to work.
Based on data from 199 people who took the Breakroom Quiz between December 2025 and June 2026.
Do people at Lowe's feel treated with respect by their managers?
73% of people say they’re treated with respect by their managers.
Based on data from 335 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people at Lowe's get to take their breaks without interruption?
68% of people report that they get to take their breaks without interruption.
Based on data from 338 people who took the Breakroom Quiz between March 2026 and June 2026.
Is it stressful to work at Lowe's?
71% of people say they often feel stressed out at work.
Based on data from 360 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people at Lowe's enjoy their jobs?
34% of people report they don’t enjoy their job.
Based on data from 295 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people at Lowe's recommend working with their team?
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 381 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people get enough training when they start at Lowe's?
52% of people report they didn’t get enough training when they started working here.
Based on data from 357 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people get support to advance at Lowe's?
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 342 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people think Lowe's’s headquarters understands what’s happening where they work?
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 332 people who took the Breakroom Quiz between March 2026 and June 2026.
Do workers feel well informed about how Lowe's is doing?
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 351 people who took the Breakroom Quiz between March 2026 and June 2026.

Full-time
This job post has expired today. Applications are no longer accepted.
Lowe's rating
6.8
Lowe's
Based on 5,057 frontline employees who took The Breakroom Quiz
6.2
National retailers average
Based on 93,399 frontline employees who took The Breakroom Quiz
The best things about working at Lowe's
Featured by Lowe's, based on 5057 Breakroom Quiz responses from their frontline employees
89%
say they get paid time off
81%
say their health insurance is affordable
75%
Part-time workers get health insurance
Featured by Lowe's, based on 5057 Breakroom Quiz responses from their frontline employees
Job description
Essential Functions:
Customer Service
•Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
•Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
•Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
•Demonstrates sincere appreciation to customers
•Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
•Contacts customers regarding delivery or coordinates with the truck driver to call the customer
In-stock
•Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
•Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order
•Inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading
•Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
Clean and Safe Stores
•Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations
•Updates delivery and route status (e.g., on-site, completed) on system (e.g., iPhone) for tracking purposes
•Unloads, installs, and tests appliances upon delivery
•Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates)
•Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance
•Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
•Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
•Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
•Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
•Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
•In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Minimum Requirements:
•Class A CDL License - In locations with multi-unit CMV (tractor trailer & flatbed) a class A license is required to operate.
or
•Class B CDL License - In locations with single-unit CMV (tandem flatbed) a class A or B license with air break endorsement is required to operate.
and
•Valid medical certificate or ability to obtain one upon employment
and
•Ability to pass MVR screen in accordance with company requirements.
and
•Ability to obtain sales related licensure or registration as may be required by law
•Ability to read, write, and perform basic arithmetic (addition, subtraction)
•Must be 21 years of age
•Ability to comply with DOT and CDL regulations
Preferences:
•1 Year Experience driving a semi-truck/trailer or certification from a driving school
•6 Months Experience performing in-home delivery or retail customer service
•3 Months Experience operating a forklift or Moffett onloading/offloading a vehicle
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit
Lowes.com
.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Working at Lowe's
Perks for frontline workers
From Lowe's, via Breakroom
Bonus opportunities
Tuition-free education assistance
Flexible scheduling options
401(K) with up to 4.25% company match
Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave
Paid time off
Access to comprehensive healthcare options
Employee stock purchase plan
What to expect from working at Lowe's
From Lowe's
About Lowe's, in their own words
From Lowe's
Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.
Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.
Company values
From Lowe's
Our Core Behaviors:
- Focus on Customers
- Deliver Results
- Take Action
- Show Courage
- Continue Learning
Our Values:
- Service Minded
- Collaborative
- Inclusive
- Respectful
- Driven to Win
About Lowe's
Sourced by ZipRecruiter
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Mooresville, NC, US
Year founded
1946