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26 Global Ops Operations Jobs Hiring Near You

GLOBAL OPS

$62K - $76K/yr

... operational stabilizer within GLOBAL OPS' Field Management structure. This is a high-responsibility, field-based role designed to ensure coverage continuity, site familiarity, and real-time ...

GLOBAL OPS

$62K - $76K/yr

... operational stabilizer within GLOBAL OPS' Field Management structure. This is a high-responsibility, field-based role designed to ensure coverage continuity, site familiarity, and real-time ...

Global Ops

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Armed Seasonal Security Guard

Great Barrington, MA · On-site

$28/hr

GLOBAL OPS is hiring Armed Security Agents for a full-time summer camp assignment supporting a prestigious seasonal camp operation in Great Barrington and West Stockbridge, Massachusetts. This ...

Global Ops

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Armed Seasonal Security Guard

Great Barrington, MA · On-site

$28/hr

GLOBAL OPS is hiring Armed Security Agents for a full-time summer camp assignment supporting a prestigious seasonal camp operation in Great Barrington and West Stockbridge, Massachusetts. This ...

Global Ops

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Scheduling & Operations Specialist

Manhattan, NY · On-site

$24 - $27/hr

Manager, Scheduling & Operations About the Role The Scheduling & Operations Specialist serves as a core member of GLOBAL OPS' Security Operations Center (SOC). This role is responsible for real-time ...

Global Ops

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Scheduling & Operations Specialist

Manhattan, NY · On-site

$24 - $27/hr

Manager, Scheduling & Operations About the Role The Scheduling & Operations Specialist serves as a core member of GLOBAL OPS' Security Operations Center (SOC). This role is responsible for real-time ...

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Infographic showing various Operations job openings at Global Ops in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

GLOBAL OPS - Scheduling & Operations Specialist

GLOBAL OPS

Manhattan, NY • On-site

$24 - $27/hr

Full-time

Posted 9 days ago

Job description

Location: Manhattan, NY
Schedule: Full-Time, 40+ Hours per Week (Fixed Schedule; Includes Weekends)
Work Setting: On-Site (Security Operations Center Environment)
Compensation: $24 - $27 per hour (Based on Experience)
Reports To: Manager, Scheduling & Operations
About the Role
The Scheduling & Operations Specialist serves as a core member of GLOBAL OPS' Security Operations Center (SOC). This role is responsible for real-time workforce coordination, attendance monitoring, escalation handling, and operational continuity across multiple client locations.
This position is designed for highly organized, decisive professionals who thrive in fast-paced, real-time environments. The Specialist plays a critical role in stabilizing daily field operations, ensuring coverage reliability, and serving as a central coordination point between field teams and leadership.
This is an operational command-support role.
Core Responsibilities
1. Workforce Scheduling & Coordination
  • Assign daily and weekly shifts based on availability, qualifications, and operational needs
  • Maintain optimal staffing levels while managing overtime exposure
  • Communicate schedule updates clearly and promptly
  • Make real-time adjustments to staffing plans as conditions change
2. Real-Time Attendance Monitoring
  • Track employee attendance and punctuality
  • Monitor shift check-ins and verify coverage status
  • Identify no-shows or late arrivals immediately
  • Coordinate rapid response coverage for call-outs
3. Security Operations Center (SOC) Responsibilities
  • Verify visitor access requests in accordance with site protocols
  • Grant or deny entry authorization based on established procedures
  • Coordinate verification of mail and package inspections when required
  • Issue real-time operational updates to field teams and management
  • Maintain accurate logs of access decisions, attendance records, and escalations
  • Monitor internal systems to ensure continuous operational visibility
4. Escalation & Incident Coordination
  • Serve as first point of contact for operational disruptions
  • Escalate issues to Company Management when appropriate
  • Document incidents and unusual occurrences accurately
  • Maintain calm, professional communication during time-sensitive situations
5. Reporting & Documentation
  • Maintain detailed scheduling and attendance records
  • Generate shift coverage reports
  • Track trends in absenteeism and coverage gaps
  • Support operational data tracking and improvement initiatives
Qualifications
  • 3+ years of experience in scheduling, dispatch, workforce coordination, operations support, or similar fast-paced roles
  • Strong organizational and multitasking skills
  • Ability to make sound decisions under pressure
  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Proficiency in Microsoft Office (Excel required)
  • Experience in private security, logistics, dispatch, or workforce management preferred
Work Environment & Expectations
  • On-site role in Manhattan
  • 40+ hour structured schedule
  • Includes weekend shifts
  • Fast-paced, real-time operational environment
  • Requires high responsiveness and decision-making ability
What Success Looks Like
  • Minimal unfilled shifts
  • Rapid response to call-outs
  • Accurate and timely documentation
  • Professional escalation handling
  • Reduced operational disruptions
  • Strong collaboration with Field Management
Career Path
Scheduling & Operations Specialist
↓
Senior Scheduling & Operations Specialist
↓
Manager, Scheduling & Operations
↓
Senior Manager
Clear advancement is based on performance, operational maturity, and leadership readiness.
Why Join GLOBAL OPS
  • Competitive compensation aligned with NYC market
  • Structured weekly schedule
  • Clear role boundaries
  • Defined growth pathway
  • Opportunity to work at the operational core of a growing security organization

Department HR & Talent Locations Global Ops-HQ

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