Customer Care Advisor
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Busey
60 Busey Insurance Jobs Hiring Near You
Customer Care Advisor
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Customer Care Advisor
Phoenix, AZ · On-site
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Customer Care Advisor
Phoenix, AZ · On-site
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Customer Care Advisor
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Customer Care Advisor
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Credit Analyst II
Champaign, IL · On-site
$59K - $67K/yr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Credit Analyst II
Champaign, IL · On-site
$59K - $67K/yr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Commercial Relationship Manager II
$150K - $200K/yr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Commercial Relationship Manager II
$150K - $200K/yr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Commercial Portfolio Manager
Creve Coeur, IL · On-site
$75K - $106K/yr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Commercial Portfolio Manager
Creve Coeur, IL · On-site
$75K - $106K/yr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Commercial Relationship Manager II
$145K - $193K/yr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Commercial Relationship Manager II
$145K - $193K/yr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Customer Care Advisor
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Customer Care Advisor
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Fiduciary Advisor Specialist
Peoria, IL · On-site
$24.27 - $29.73/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Fiduciary Advisor Specialist
Peoria, IL · On-site
$24.27 - $29.73/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Customer Care Advisor
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Customer Care Advisor
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Customer Care Advisor
Joliet, IL · On-site
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Customer Care Advisor
Joliet, IL · On-site
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Customer Care Advisor
Champaign, IL · On-site
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Customer Care Advisor
Champaign, IL · On-site
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Teller | Kirby
$16.50 - $18/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Teller | Kirby
$16.50 - $18/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Customer Care Advisor
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Customer Care Advisor
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Customer Care Advisor
Leawood, KS · On-site
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Customer Care Advisor
Leawood, KS · On-site
$19 - $21/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Deposit Account Services and Governance Specialist
Champaign, IL · On-site
$18 - $23/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Deposit Account Services and Governance Specialist
Champaign, IL · On-site
$18 - $23/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Retail Loan Transaction Manager
Creve Coeur, MO · On-site
$71K - $90K/yr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Retail Loan Transaction Manager
Creve Coeur, MO · On-site
$71K - $90K/yr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Director of Financial & Tax Planning
$115K - $160K/yr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Director of Financial & Tax Planning
$115K - $160K/yr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Facilities Support Member II | Downtown Edwardsville
Edwardsville, IL · On-site
$23 - $25/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Facilities Support Member II | Downtown Edwardsville
Edwardsville, IL · On-site
$23 - $25/hr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Credit Monitoring Analyst III
Leawood, KS · Hybrid
$80K - $114K/yr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Credit Monitoring Analyst III
Leawood, KS · Hybrid
$80K - $114K/yr
Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance ...
Busey Jobs Information
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$19 - $21/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 16 days ago
Job description
Position Summary
The Customer Care Advisor will serve as a customer advocate to earn trust and loyalty through unparalleled service and support. The role is responsible for managing the relationships of our digital-first customers, encouraging the use and adoption of digital offerings while providing proactive support.Duties & Responsibilities- Ensure customer satisfaction and retention
- Deliver technical, troubleshooting and service support via phone, chat and email
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Attend and participate in training sessions and team meetings
- Ability to adapt to change and respond to all requests in a professional and positive manner
- Maintain customer confidence and protect bank operations by keeping information confidential
- Inform and refer customers when appropriate for products and services
- Perform outbound calls to customers as needed to deliver exceptional service to our customers
Knowledge of:
- Strong organizational skills
- Basic knowledge of web browsers, digital offerings and products and services
- Have or the ability to obtain Busey account with online/mobile banking
Ability to:
- Leverage strong interpersonal, written, and verbal communication skills
- Analyze and solve problems efficiently and accurately
- Maintain mental concentration and visual attention to detail
- Effectively manage time
- Express desire and show the willingness to assist customers and resolve issues
- Work independently and in a fast-paced, team environment
Education and Training:
- Requires High School diploma
- Requires knowledge of Microsoft Office
- Previous banking experience preferred, but not required
Benefits and Compensation
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $19-$21/hour)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.