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60 Worksmart Jobs Hiring Near You

If you have experience with the below, you may be a good fit for our ImageRight and WorkSmart teams! * SQL * Windows OS & Windows server environments If you have experience with the below, you may be ...

If you have experience with the below, you may be a good fit for our ImageRight and WorkSmart teams! * SQL * Windows OS & Windows server environments If you have experience with the below, you may be ...

If you have experience with the below, you may be a good fit for our ImageRight and WorkSmart teams! * SQL * Windows OS & Windows server environments If you have experience with the below, you may be ...

HVAC Installation Technician Full-Time | Competitive Pay | Benefits Available We are looking for a dependable and motivatedHVAC Installation Technicianto join our growing team! If you have basic HVAC ...

Account Analyst

Camden, NJ · On-site

$62K - $75K/yr

Maintains workflows, tasks and incoming mail in Document Management System - WorkSmart. * Ensures accuracy of account data and input into the agency management system - Sagitta. * Adheres to company ...

Maintain accurate policy and client records within AMS360 and Worksmart while building strong relationships with clients, carriers, and internal teams. QUALIFICATIONS What You Bring Required * 3+ ...

Our team is the heart of our culture, and we live by our WorkLife Pillars every day - WorkHappy, WorkHealthy, WorkSmart, WorkAnywhere and WorkTogether. Position Description: Looking for a crash ...

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Infographic showing various job openings at Worksmart in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Senior Client Service Representative

Senior Client Service Representative

Alera Group

Downers Grove, IL • Hybrid

$60K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 26 days ago


Alera Group rating

9.1

Company rating: 9.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

24th of 260 rated insurance


Job description

OVERVIEW

Alera Group is looking for a Commercial Lines Senior Client Service Representative. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!


Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in Employee Benefits, Property & Casualty Insurance, and Financal Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.


RESPONSIBILITIES
  • Provide proactive, highquality client service, anticipating needs and responding promptly to client, producer, and account manager inquiries while maintaining strong relationships with all stakeholders
  • Support policy lifecycle and renewals, including preparing renewal submissions and proposals, processing new and renewal policies, change requests, audits, cancellations, reinstatements, and insurance documentation (ID cards, certificates, binders)
  • Maintain accurate systems and documentation, ensuring policy data integrity within AMS360 and Worksmart, organizing policy delivery, and supporting ongoing risk management and service needs

QUALIFICATIONS
  • High School diploma or equivalent required; Bachelor’s degree strongly preferred
  • Illinois Property & Casualty license required or ability to obtain within 60 days of hire
  • Minimum 2 years of Commercial Lines agency experience in a highly automated, riskmanagementfocused environment
  • Proficiency in Microsoft Word and Excel; AMS360 experience strongly preferred
  • Highly organized with strong communication, interpersonal, and teamwork skills
  • Able to work effectively both independently and in a collaborative team environment

ADDITIONAL INFORMATION

This job requires presence in the office on a hybrid schedule as agreed with the manager.


Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.


Salary range is $60K to 70K per year.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

#LI-KL1

#LI-Hybrid


Location Type
HybridQualifications:
  • High School diploma or equivalent required; Bachelor’s degree strongly preferred
  • Illinois Property & Casualty license required or ability to obtain within 60 days of hire
  • Minimum 2 years of Commercial Lines agency experience in a highly automated, riskmanagementfocused environment
  • Proficiency in Microsoft Word and Excel; AMS360 experience strongly preferred
  • Highly organized with strong communication, interpersonal, and teamwork skills
  • Able to work effectively both independently and in a collaborative team environment
Education:UNAVAILABLEEmployment Type: FULL_TIME

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